Comment – 17 September 2018
Hi there, thanks for taking the time to write us a review. I'm sorry to hear that your experience with us wasn't what you'd expected, but I'd like to hear more about the issues you've raised. If you can, email me on email@example.com and I can try to understand more about them if possible.
I’m really sorry to hear your experience with us wasn't what you had expected. If you could let us know what was misleading about our adverts, I'd be very grateful. Please feel free to email me on firstname.lastname@example.org, I'd appreciate the feedback.