Out of hours manager (Former Employee) – Alcester – 4 September 2017
Helping hands is a great company, they pay well and seem to care about their employees. Senior management are approachable and accommodating. However, it is a stressful environment and is only really suitable if you thrive on that atmosphere. In the end I left, only, due to disagreements with my manager (you get this everywhere) and the offer of a dream job!
Trainee (Former Employee) – Alcester, Warwickshire – 3 September 2018
- Experience is needed, while being advertised as no experience needed. - Only providing work with elderly with dementia. No work with teens or young adults - Training is obligated, which is normal, but this is in Alcester in the Midlands and they can decide to send you home during anytime of the training week. - Unfriendly staff - Have to be at placement 6 out of 12 months - Not flexible - No denying placement - Immediate signing of the contract during training week
the training was very good and thorough, I was able to advance my skills and qualifications. however, they were not concerned about ensuring these new skills were put in to practice with their employees and service users. I had many concerns I raised with management but nothing was done about it. I could not continue working with a company that did not hold up it's duty of care.
Hi there, thanks for taking the time to write us a review. I'm sorry to hear that your experience with us wasn't what you'd expected, but I'd like to hear more about the issues you've raised. If you can, email me on firstname.lastname@example.org and I can try to understand more about them if possible.
Job Work/Life Balance
Postive experince,Good team
Care Assistant (Former Employee) – Alcester, Warwickshire – 21 April 2018
I loved working for helping hands the company trained me well for my live in position, I had left due to the long hours and living away from home at the time it wasn't suitable for me, but I would go back if my circumstances change.
The company pay a food allowance whilst working away
Hi there, thanks for leaving us a review. I hope that you have the opportunity to come back at some point in the future. If you'd like to get back in contact and potentially return to Helping Hands, feel free to send me an email on email@example.com.
Job Work/Life Balance
Fun and productive
Live in carer (Former Employee) – Alcester – 21 December 2017
Very nice company, with nice employees, a job where you can plan your free time as much as you want and choose when you can or cannot work. They give you professional training in everything you need to know related to the job.
Many thanks for taking the time to leave this review, it is really good to hear that you are enjoying your role and that the training you received was up to our usual award winning standard. Karen Rayfield, Director of People and Performance.
Job Work/Life Balance
Ayudando a ser un poquito mejor cada día
CUIDADOR DE PERSONAS CON DISCAPACIDAD (Former Employee) – ALCESTER, REINO UNIDO – 18 April 2017
Trabajo en equipo ayudándose mutyamente unos A otros. Gran confianza depositada en los trabajadores
Customer Service Advisor (Former Employee) – Alcester, Warwickshire – 1 February 2017
Absolutely dreadful company to work for. Long hours, no lunch break, pressure to hit targets because the basic pay is pathetic. Almost non existent management support and changes to working practices without consultation. Sells a service that sounds amazing but the business can't deliver. The staff turnover is higher than any other company I'm aware of, you just have to look at the constant vacancies! A sausage factory that burns people out.
The care provided by Helping Hands is of an exceptional standard, but the treatment of office staff in particular by the management is poor. Your best is never good enough and far too much focus is put on the negatives, rather than the hard work being put in by everybody.
Health Care Assistant (Current Employee) – Alcester, ENG – 9 August 2015
My seven year experience as a Health Care Assistant has made me to learn more, they are quite challenging but enjoyable and I am happy that being a quick learner has helped me and encouraged me to be confident, even when I am with my co-workers I always feel that I should help if they are not able to handle the situation like suctioning a trachi-patient or caring for a palliative/end of life patient.
My workplace really support us and really care about us carers .They also sopprt the customers and their familys.
live in carer (Current Employee) – Alcester, ENG – 27 November 2014
Getting them up .Givingthem breakfast .Doing household work. Shopping. Answering phone. Doing activities. Updateing families. Oredring prescriptions. Makeing meals .The hardest part can be keeping in touch with work. Sometimes as its a little village. Terible broadban d an d wifi .And keeping all families updated. As families arent near by . The most enjoyable part of the job is seeing them happy. With family.And knowing that you are takeing some of the stress and worry of it. And watching them interect and when they are hacveing a good day. And the family are seeing their parents as they I used to be and that they are safe well and happy.
Seeing how I am making a difference/and that ican see how the family/appreciate this/
Can sometimes be long hours./ And they can be hard/
Live in Personal Care Assistant (Current Employee) – Alcester, ENG – 16 January 2014
As a live in carer, I am responsible for care and safe wellbeing of our customer plus total household management. I work with a proactive team from the office who are very supportive. I enjoy making a positive difference to the quality of life for my customer.
Carer (Former Employee) – Alcester, ENG – 6 December 2013
very interesting work to do if you are a right person to do it. Learned lots about different people lifestyle and behavior in different situations and and stages of illeness. Hardest part of the job was iresponsible office.
Support Worker / Care Assistant (Former Employee) – Alcester, ENG – 21 August 2013
-24/24 -I learned a lot about the human psyche - (most of my as well ;-) -Brilliant! -Excellent! -I know the work of a live-in, no surprises, no obstacle can not be overcome. -Visits to the gym, cinema, college. Meeting with family and friends.
Excellent relations with the family of my service user.
Live-in Carer (Former Employee) – Alcester, ENG – 14 August 2013
Live-in caring is a particulary demanding role. It is very rewarding in some respects but requires a lot of dedication and self-sacrifice in order to provide the service required by clients as well as the company. The hardest part of the role is having to forego your own social life etc for weeks on end.
Minimum living expenses as living in with clients.
No social life. Not able to go out when you want to. Heavy responsibilities.