Questions and Answers about Helping Hands

Here's what people have said about working and interviewing at Helping Hands.

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  • What is the work environment and culture like?
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43 questions

Have rotas done in advance, consider travel time not expect 18 miles in a 30/50mph zone to be done in 15 minutes, plan rotas properly and have staff queries responded too in a timely fashion.

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You don’t always know what you are walking into and not always a care plan in place (even after several months) 9 out of 10 visits are stress free the only real stress is not knowing when/where you are working so you can’t plan. Also have days where have to leave at 6am not home until 1030pm and up again at 6am which can be exhausting due to staffing issues

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Three days

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No. Your own transport is required to get from customer to customer. Some customers are miles apart and you can see up to 8 customers per shift. There is no way you could manage this without your own car.

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Yes subject to shift availability in the particular area

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Made to work alternating weekends sometimes causing you to work well over hrs agreed - for me nearly double the hours with working weekends. You don’t earn extra for weekends just public holidays but it tends to be long term or office staff that cover those

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As a care assistant, you have many flexible work options.
With visits from as little as 30 minutes a week, you can choose between full-time or part-time work and even the days or times you’re available to work on a regular basis.

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Hi, we submit a full enhanced DBS check which covers you to work with both adults and children.
It can vary as to how long it takes to come back. Sometimes it can take days but it also be up to 6 weeks (this is very rare). Hope this helps!

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Following an application through indeed

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