Heineken Employee Reviews

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Poor management - Good perks
CSA (Former Employee) –  Edinburgh, City of Edinburgh16 July 2018
Big name company great to have on a CV.
Great if you like free or cheap beer.
Training was non existent with 99% of the learning done "in the role."

Biggest gripe was that of the exeedingly poor management structure.
Lack of foresite and inadequate action taking meant that the office is stagnant with no progression or improvement taking place.

Staff moral at rock bottom most of the time with 60% plus looking for new jobs outside of the company.
Pros
Free crate of beer each month.
Cons
Bad management / no training.
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Energetic, rewarding workplace,
Sales and Marketing Executive (Former Employee) –  Livingston9 July 2018
Heineken had a very healthy work culture, with high volume of satisfied employees which lead to an increased productivity .
Management were always helpful , on hand when required and positive.
Hardest part of the job was meeting logistic demands in regards to procurement.
Working for Heineken was a very positive experience for me and more enjoyable part was meeting deadlines and providing excellent customer service and customers got an all round fantastic experience..
Pros
Excellent bonus structure
Cons
long hours since relocation with travel
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like being at school
tech operator (Current Employee) –  manchester10 May 2018
very management heavy all trying to justify their position, they encourage ops to grass on each other and they love attacking others. attack seems the best form of defence.
Some good lads in there but can you trust any one?
Managers will not accept any responsibility but pass it back down the chain, with a what have you done about it attitude.
work is alright and some good standards to work to
safety is every where which is good, quality is always expected
would be better if the company accepted mistakes do sometimes happen
Pros
salary, peension, bonus scheme and free beer
Cons
management attitude and ops that grass
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A very good company to work for
Licensee (Current Employee) –  Leeds9 May 2018
I find that the leisure industry is very interesting. There are different aspects of the job that you do like working behind the bar, cellar work, bookwork, catering, cleaning, socialising, teamwork, banking. It is a job where you are tied and with long unsociable hours.
Pros
Socialising with people
Cons
Working as a manager on site is very tieing and very long unsociable hours
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amateur Department managers
Forklift Driver (Current Employee) –  Tadcaster, North Yorkshire4 May 2018
Extremely poor disorganise team leaders across the site. Most show lack of respect to the workforce until they need your expertise to make them look good in front of the senior management. If you are a super creep you will progress, but there are no qualities with these sort of people as they are self centred throughout.such a shame Heineken treat employees like they do, and their new contracts are not worth the paper they are written on, be very careful if appling for a job as the information given will not match the job description. A shake up is needed throughout the site....
Pros
old contacts pay well
Cons
New contracts are average, substandard department managers
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A great Company to work for who promotes well being, positive culture and has great people.
Executive (Current Employee) –  Edinburgh9 February 2018
I loved working for HEINEKEN UK in the last 3 years and have found the best thing about it is the really positive culture which can be seen around the offices and breweries. I've admired the emphasis they put on work/life balance and mental wellbeing which not a lot of companies do. We've took part in the Race to the Tower for the charity Mind, opened our Pub doors to the lonely and the elderly at Christmas time and continuously support charities by doubling what you as a colleague raise.

The engagement with the brands is excellent, you get a chance to go to events which HEINEKEN sponsors, receive great benefits like double pensions, free BUPA cover, childcare vouchers etc. I would like to work for this company and hopefully even do a role which requires more international travels in the future.
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Loyal workforce
Planner (Current Employee) –  Gyle, Edinburgh23 January 2018
A great place to work whereby I have gained friends for life. There are a lot of oppportunities, benefits and workplace/life balance. There are development opportunities available in a wide range of different roles and various training opportunities available. There is a graduate scheme where, if you want the social factor, is also available. You may be expected to travel around the UK - London, Manchester, or visit customers, dependent on your role.
Many of the staff have been employed at Heineken for a long period of time and is a workforce that is changing to young and dynamic.
Pros
Free beer or cider voucher every month
Cons
Travel at times expected
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A place where if your face fits, you will fit.
Technical Operator (Former Employee) –  Manchester16 December 2017
• A place where if you are the managers favourite you will succeed
•If your not you will be effectively managed out of the company
•you must be a robot and make sure you never make a mistake
Even after many years of service
•no quality of life working on a 4 on 4 off rota consisting of 2 days 7am-7pm, 2 nights 7pm-7am. 5 out of 7 weekends are tied up and you only really get 3 off as you finish on the morning of your first day off
•god forbid you have an opinion against theirs you will be punished
•managers fresh out of university, with no life skills and definitely no people skills
•Blue chip company? I think not! The management of This company Heineken will stiff you on the first opportunity (If you're not their buddy)
•some great people work there, but also some really sly backstabbers beware.
•i met some friends for life here but also met some horrible people I would like to never set eyes on again
•promises are everywhere, but same applies to being the
managements little buddy to ever be able to progress
•No compassion for people who are experiencing problems
It's the Heineken way

GET OUT WHILST YOU CAN
Pros
Money is ok but could be better considering you spend most of your life here!
Cons
The (Trainee) management are a farce
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Excellent 6 month contract completed with Heienken UK.
ServiceNow Service Delivery Consultant (Former Employee) –  Edinburgh23 May 2017
I have just completed a 3 month contract which was extended to 6 months with Heineken UK. I was satisfied with the work I completed within the 6 month period and found Heineken UK one of the most enjoyable environments I have worked in.
The work ethic is very balanced and staff are extremely friendly and helpful and I admired their pride and loyalty towards Heineken UK.
Pros
Great work ethic, excellent career opportunities, balanced environment
Cons
Daily commute could have been shorter.
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Different departments
Multiple service advisor (Current Employee) –  Edinburgh, City of Edinburgh13 April 2017
I have worked in many departments in Heineken and most have been great however I would strongly advise that you do not join the customer hub. Bad environment not a great place to work unfortunately.
Pros
Great benefits
Cons
Micro Managed
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fun work place
Manager (Former Employee) –  Ledbury, UK8 March 2017
was a really good company to work for the only reason I at to leave was because I was relocating was very sad to leave.
management was great there you could approach them with any problems you may have had
Pros
worked with great people
Cons
no cons
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A fun and exciting place to work
Customer Support Coordinator (Current Employee) –  Edinburgh, City of Edinburgh7 March 2017
Hard work is rewarded in an open and exciting environment. Every day is different and with lots of new innovation products on their way this year a lot of exciting changes are to be looked forward to.
Pros
Bar in the office and free beer.
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great place to work, exciting brands
Territory Manager (Current Employee) –  Reach, UK20 February 2017
day to day running of assigned territory
strong selling and negotiating skills needed
great management structure, open door policy
friendly and fun culture
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very good
Maintenance Engineer (Current Employee) –  Ledbury28 October 2016
excellent company to work. superb job opportunity. great workforce. proven technology. large scale industrial. absaloute please to work for. Loved being there. all tools and accessories paid for.
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Fun but hard work
Administrator (Former Employee) –  Manchester13 October 2016
A typical day at work involved anticipating what could possibly happen - as it usually did! The management were directionless towards their unrealistic expectations of the support staff. If you're highly motivated and don't mind hard graft - then it's a great addition to your CV. The pay is below average for comparative roles in the private sector but the employee benefits make up for most of this. Everyone works well as a team but the amount of times you have to drop everything in order to act upon the whim of a member of the senior management makes it difficult to keep smiling.
Pros
Discounted beer, sick pay and health care
Cons
Your soul is part of the contract agreement.
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funny workmates working together
FLT Driver/Warehouse Operative (Former Employee) –  Tadcaster11 September 2016
loading & emptying wagons, taking product to warehouse some days other getting beer supply for kegging, manager didn't bother you if you were getting the job
Pros
paid sick leave
Cons
removal of share scheme
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workplace
Factory Worker (Former Employee) –  Hereford24 August 2016
this was a hard but enjoyable job, entailed alot of heavy lifting and long hours but was always busy so it makes the job alot better than it sounds, driving a forklift was also an enjoyable part of the job
Pros
long lunch breaks
Cons
back breaking work
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The money is ok but everything else.......
Bottling Team Member (Current Employee) –  Tadcaster16 August 2016
The work is repetitive and you will be doing the same thing for 12 hours usually on your own. The plant is inefficient making the work much harder also you will usually be blamed for any loss of production.
I was promised a lot before starting in terms of training and development but received absolutely nothing and I mean nothing.
The shift pattern is strange and over time will wear you down. There is a lot of sickness there so holidays are difficult to come by which would help in having a break from the shifts,
Pros
Salary, Pension, Co-workers.
Cons
No training, blame culture, poor shift pattern, repetitive work with no variation
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Heineken
Technical Operator (Current Employee) –  Manchester22 July 2016
Great safety culture, benefits and development potential.
ability to go wherever you want within the company and good communications around what is happening there.
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Development of Skills and Experience
Project Leader on Research & Marketing Project (Former Employee) –  Manchester25 May 2016
I worked for HUK on an unpaid basis in order to gain experience within the alcohol sector. I found the staff to be very helpful, well informed and driven.
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Overall rating

4.2
Based on 364 reviews
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3.9Work/Life Balance
4.1Salary/Benefits
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3.7Management
4.0Culture