As i said its all positive, however some of the processes can be improved.
Answered - Customer Advisor (Current Employee) - Leicester
Reactive instead of Proactive.
Answered - Senior Quality Assurance Assessor (Former Employee) - Leicester
Managers don’t know the role of the people they manage. If a customer complains and wants to speak to a manager, no manager is willing to speak to the customer, because they don’t know what to do. All the managers care about is if you turn up for work
There isn’t any organisation
Answered - Sales Advisor (Former Employee) - Bexhill
Micro managed. No real plans, just ideas in people's heads.
Answered - Claims (Former Employee) - Leicester