Harrods Ltd. Employee Reviews

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fun place to work
Waitress/receptionist (Current Employee) –  London14 October 2018
i am pleased for 6 years working experience in Harrods,a lot of benefits but a lot of rules.recommend to everyone to try to work there its a great place
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High volume
Sales Advisor (Former Employee) –  London Heathrow Airport, Greater London26 September 2018
Busy, complaints, loyal customers, multi tasking. Management hierarchical, fun colleagues to work with. Luxury environment, staff discount very good. Celebrity spotting
Pros
staff discount
Cons
long hours
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Fun and Nice Environment
Customer Care Assistant (Part-Time) (Former Employee) –  London21 September 2018
It was fun working in Harrods. You got a special coupons to get special price for products. You met a lot of famous and rich people. The management team was kind and friendly. It was a multi cultural work place which was fun to get to know staff from different countries and speak different languages.
Pros
Discount
Cons
Standing Jobs
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Great place to work
Sales Manager (Former Employee) –  Knigtsbridge20 September 2018
I enjoyed working for Harrods and I have managed to develop my skills and experience while I was working there.

I was nominated for the Harrods Management Programme and I was able to improve my career and work as a sales manager in various departments.
Pros
Great training and career development.
Cons
Not always able to move departments because of your GSM.
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Amazing Company
Store Detective (Former Employee) –  London, Greater London14 September 2018
Too political. Who you know, not what you know. Brown nose to get anywhere. Upside is you meet a good bunch of people. Downside is you'll never get anywhere if you're under an insecure boss. There are quite a few of them.
Pros
Amazing benefits
Cons
Bad management in some places
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Good place to work although changes have affected the atmosphere.
Dept Manager (Former Employee) –  Thatcham31 August 2018
Would recommend the DC for newbies wishing to enter the world of Distribution.
Harrods is a very good employer and generally looks after its people.
Changes over the last few years have bought in a different feeling into the DC.
Pros
Staff Discount & Benefits
Cons
Expectations of staff.
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Experienced staff
Kitchen Porter (Former Employee) –  Knightsbridge12 August 2018
I worked for an excellent management and culture with brilliant colleagues to work with and for from different places that connect and respect each others' idiosyncrasies
Pros
friendly
Cons
large organisation
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Working in a mall
Waitress and assistant Manager (Former Employee) –  London12 August 2018
A very different experience in hospitality.
Very high standard guest from all over the world.
A good experience with working under a strong team and trusting each other to grow everyday
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sales assocaite
Sales Consultant (Former Employee) –  Knightsbridge, Greater London6 August 2018
worked in various areas of harrods,

mainly okay to work in if you like fashion,
poor managers very rude and arrogant. very busy at times and then mostly it is very quiet which can get very boring and dull. people would die for commission and trample all over you to get this.
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Customer service adviser
Customer service advisor - Fendi (Former Employee) –  Knightsbridge, Greater London19 July 2018
Day to day duties:
• Greeting customers who enter the store
• Stock control and replenishment.
• Responsible for processing cash and card payment
• Answering queries from customers over the phone and in person
• Reporting discrepancies and problems to the supervisor
Pros
no
Cons
no
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Last place to work for as an Analyst!
Retail Operations Analyst (Former Employee) –  London, Greater London12 July 2018
Worked as a Retail Operations Analyst. Do not even believe the job description as there is no one in the business using R, SQL use is limited to the most basic statements and you won't learn anything. The worst thing is that your management will be unqualified personnel who've gone up from the shop floor and have no analytical expertise and completely unprofessional. Avoid or suffer the consequences. There are excellent opportunities elsewhere!
Pros
None
Cons
Poor management, poor general office environment, poor infrastructure
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Fun, full of different cultural backgrounds, entertaining, interesting
Sales Associate (Current Employee) –  London12 July 2018
Working in Harrods was extremely interesting you never knew what you were going to see when you came to work. It opened you eyes to cultures and how they operate. Hardest part of the job was the demand and the language barrier at times, however most enjoyable was having conversations with different people from all over the world about their experience in London.
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Great benefits however, not always a good place to work if temp staff
Sales Associate (Former Employee) –  London3 July 2018
Great place to work. management needs to improve their team-building skills. Great training programme and opportunity to become permanent from temporary. Fast-paced during sales period
Pros
benefits
Cons
strict
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Lovely place to grow career wise
Retail System Services Analyst (Current Employee) –  Knightsbridge2 July 2018
A brilliant place to grow as person and the working environment is very friendly and very teamwork based. The unity of the staff is of the upmost importance to ensure amazing customer service is maintained at a high level.
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Fun place to work in this world famous department store
Graduate Trainee Manager-Department Manager (Former Employee) –  London27 June 2018
Fun and fast paced department store.
Entered as a graduate trainee, worked in various departments around the store learning different skills.
Recruited and trained staff.
Dealt with VIP customers.
Organised staff rotas.
Pros
Met lots of celebrities
Cons
Travel
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good experience
porter (Former Employee) –  Greater London26 June 2018
stock handling and delivery for Harrods involved attention to detail and aslo proving great customer service it was fun and enhancing experience whilst being at Harrods
Pros
staff discounts
Cons
pay
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Easy going
Sales Consultant (Current Employee) –  Knightsbridge16 June 2018
A busy and interesting environment with every day being different. commission based system which can be quite lucrative as you are able to cross sale within other departments easily
Pros
paid tea break
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Very busy
Christmas sales associate (Former Employee) –  Knightsbridge5 June 2018
Harrods during the christmas sales is an extremely hectic workplace with sometimes ungrateful customers, but the sense of camaraderie amongst colleagues is unbeatable.
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Productive and fun place
Sales Advisor (Former Employee) –  4th floor5 June 2018
It is the best place to work with nice people, i had a lot of fun, i met a lot of my actual friends there and the cantina is lovely. I recommend Harrods.
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productive and strict place
Pastry Chef (Current Employee) –  London21 May 2018
Harrods is the world famous store in London.

Every day you need to ensure the best food quality.

make sure to delivery the best customer experience,
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Overall rating

4.2
Based on 371 reviews
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