Harrods Ltd. Employee Reviews

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3.0
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no private live
Floor Assistant manager (Former Employee) –  London, Greater London28 November 2018
Long hours, porr attitiude torwards staff members. Good training however is very easy to lose your job . Dont like the serious atmosphere, no fun at all. If u like to have a good money without pleasure that is perfect place for u
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1.0
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Terrible place to work
Analyst (Former Employee) –  London25 November 2018
Slave labour! Offered a £19k salary and expected to do Data Analyst type work! Not only that but they expected me to pick up duties way above the job spec and would not consider increasing the salary when I pointed this out.

I ended up quitting as I did not agree being taken advantage of, especially by an evil company that abuses animals and has a turnover of over £1billion a year.
Pros
None
Cons
Low salary, some snotty staff on store floor
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4.0
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The outlook of the store was a statement in it's own right
PMO Analyst (Former Employee) –  London21 November 2018
Excellent ambience! Very good work ethics and culture. Fantastic team! Great managers. Gathering requirements was a most enjoyable exercise for me here
Pros
Great staff discount and give-aways
Cons
no flexi-work from home
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4.0
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nice place to work
Hostess/Waitress (Current Employee) –  2 floor12 November 2018
Harrods is a very important company which gives a lot of benefits.
The work time is amazing till 9 pm and sunday 6pm. The company charges the employees for a disgusting meal but for the rest Harrods is still a good and prestigious company
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5.0
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un trabajo increible,
Londres, Dependiente en perfumería (Former Employee) –  londres9 November 2018
genial es un entorno multicultural,divertido,eso si exigente
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5.0
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very positive
Retail Systems Services manager (Current Employee) –  Knightsbridge, Greater London7 November 2018
Loved working at Harrods and it is an amazing place to work. Harrods really do look after there staff, but personally i really want to concentrate on progressing my career in Project Management
Pros
Great place to work
Cons
journey to work is challenging
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4.0
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Trabajo interesante
Brand Manager para Marc Jacobs (Former Employee) –  londres1 November 2018
Trabajo interesante con poco ajetreo, y muchos conocimientos sobre la moda
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3.0
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Managers need to calm down
Sales assistant (Former Employee) –  London25 October 2018
The job is great but the managers are always walking around in groups looking and observing everyone. It's uncomfortable and just unprofessional. They like to flaunt their positions in the company.
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5.0
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Hard working but interesting and challenging roles.
Trainee to Manager (Former Employee) –  London23 October 2018
Worked for 15 years starting as sales assistant working up to Area sales manager. Throughout these years went through several training courses to gain my retail experience. It was a hard working environment and long hours but it was always enjoyable and interesting.Felt well looked after as a member of the team.
Pros
Good benefits and staff facilities.
Cons
Long hours.
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4.0
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N/a
Mobile Sales Associate (Former Employee) –  London18 October 2018
Long working hours and not allowed to sit down unless its break time. No free lunch for staffs and the food is overpriced. Staffs are very helpful and always willing to help..
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5.0
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fun place to work
Waitress/receptionist (Current Employee) –  London14 October 2018
i am pleased for 6 years working experience in Harrods,a lot of benefits but a lot of rules.recommend to everyone to try to work there its a great place
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3.0
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High volume
Sales Advisor (Former Employee) –  London Heathrow Airport, Greater London26 September 2018
Busy, complaints, loyal customers, multi tasking. Management hierarchical, fun colleagues to work with. Luxury environment, staff discount very good. Celebrity spotting
Pros
staff discount
Cons
long hours
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3.0
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Fun and Nice Environment
Customer Care Assistant (Part-Time) (Former Employee) –  London21 September 2018
It was fun working in Harrods. You got a special coupons to get special price for products. You met a lot of famous and rich people. The management team was kind and friendly. It was a multi cultural work place which was fun to get to know staff from different countries and speak different languages.
Pros
Discount
Cons
Standing Jobs
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3.0
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Great place to work
Sales Manager (Former Employee) –  Knigtsbridge20 September 2018
I enjoyed working for Harrods and I have managed to develop my skills and experience while I was working there.

I was nominated for the Harrods Management Programme and I was able to improve my career and work as a sales manager in various departments.
Pros
Great training and career development.
Cons
Not always able to move departments because of your GSM.
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3.0
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Amazing Company
Store Detective (Former Employee) –  London, Greater London14 September 2018
Too political. Who you know, not what you know. Brown nose to get anywhere. Upside is you meet a good bunch of people. Downside is you'll never get anywhere if you're under an insecure boss. There are quite a few of them.
Pros
Amazing benefits
Cons
Bad management in some places
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4.0
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Good place to work although changes have affected the atmosphere.
Dept Manager (Former Employee) –  Thatcham31 August 2018
Would recommend the DC for newbies wishing to enter the world of Distribution.
Harrods is a very good employer and generally looks after its people.
Changes over the last few years have bought in a different feeling into the DC.
Pros
Staff Discount & Benefits
Cons
Expectations of staff.
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5.0
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Experienced staff
Kitchen Porter (Former Employee) –  Knightsbridge12 August 2018
I worked for an excellent management and culture with brilliant colleagues to work with and for from different places that connect and respect each others' idiosyncrasies
Pros
friendly
Cons
large organisation
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5.0
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Working in a mall
Waitress and assistant Manager (Former Employee) –  London12 August 2018
A very different experience in hospitality.
Very high standard guest from all over the world.
A good experience with working under a strong team and trusting each other to grow everyday
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2.0
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sales assocaite
Sales Consultant (Former Employee) –  Knightsbridge, Greater London6 August 2018
worked in various areas of harrods,

mainly okay to work in if you like fashion,
poor managers very rude and arrogant. very busy at times and then mostly it is very quiet which can get very boring and dull. people would die for commission and trample all over you to get this.
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5.0
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Customer service adviser
Customer service advisor - Fendi (Former Employee) –  Knightsbridge, Greater London19 July 2018
Day to day duties:
• Greeting customers who enter the store
• Stock control and replenishment.
• Responsible for processing cash and card payment
• Answering queries from customers over the phone and in person
• Reporting discrepancies and problems to the supervisor
Pros
no
Cons
no
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Overall rating

4.2
Based on 384 reviews
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3.8Work/Life Balance
4.0Salary/Benefits
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3.7Management
4.0Culture

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