Used to be fun to work here but now the company only seems focused on squeezing every drop out of its employees before they drop.
Clever manipulating of salaries to make sure there was barely even and increase after the minimum wage went up.
Harder to achieve your bonus which was the nicest benefit of working here and a strong motivator to do well.
Managers hardly care about staff and are spread so thin they often forget important information, like the hours you can't work, and will then kick up a fuss when you can't do the hours you already said you couldn't do.
There used to be a strong emphasis on the coffee as the brand is "a better coffee" well that's a lie and the coffee will often be coming out tasting disgusting while the manager happily serves it to poor customers too starved of choice to go somewhere else. The only focus is how much money can we make.
Coffee equipment is rotated around stores and often breaks, days will pass before it gets fixed or taken care of, probably because there's 1 person fixing everything for the whole company, expect the repairs to happen during the rush period too.
If you're lucky, you'll find a colleague you can bond with to make the whole ordeal bearable.
Plenty of double standards to go around.
bad managers, bad company direction, lack of identity