Poor pay, no job security
Cusomter Service (Former Employee) – Glasgow – 31 December 2012
Very good working environment, all the staff very helpful and fun to work with.
At a management level, there is a serious lack of communication, no loyalty to staff and no support provided during busy, stressful times.
The job itself was great, very varied due to being on the phone and dealing with emails.
Hardest part of the job was dealing with a slow in-house computer system along with having to deal continually with irate customers due to the system messing up orders and a lack of staff training. No benefits, very poor rate of pay for the work that was involved. No progression offered within the company.