Could be a varied day but my main role was cashiering. I would serve and deal with a varied range of customers by servicing their accounts and dealing with any queries/complaints they may have. Product selling by chatting to the customers and listening to them to discover their needs. I learned all aspects of customer service, how to prioritise my workload, appointment booking, amending and cancellation. Throughout my career, have learned computer skills as when I started everything was manual. Have worked under many managers, each bringing their own style to the office and I have adapted well to each. My co-workers have all been easy to get along with and many have become life long friends. The hardest part of the job was having to refer certain queries to a Head Office department as said query was not within the remit of the branch, The most enjoyable part of the job was meeting people from all walks of life and being able to deal with their queries from start to finish.
constantly reducing staff