HSBC Employee Reviews

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5.0
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Great place to work
Records Remediation Administrator (Former Employee) –  Birmingham and the UK12 November 2019
The people were very accommodating towards me, they respected the work that I did for them, I always got praised for a job well done, nice atmosphere. Very relaxed working environment.
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5.0
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Excellent company.
Customer Service Advocate (Current Employee) –  Coventry, West Midlands12 November 2019
A fantastic company to work for who lookafter their employees. The have a good work life balance structure. The training for staff excel a person. Relaxed workplace
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3.0
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Stressful place to work
Customer Service Advisor (Current Employee) –  Glasgow11 November 2019
log in as soon as you are in. It is fast paced and quite stressful can cause anxiety. The management are only there to look after themselves
Very difficult to feel relaxed at any point of the working day. Meeting nice people who also work there is the nicest part of the job and they do have good pension and perks.
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4.0
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good environment
Data Entry Clerk (Current Employee) –  coventry10 November 2019
PPI data input- well looked after, including company induction where we were welcomed as though full time staff not just, a temporary member of staff
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2.0
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Poor management
Cashier (Former Employee) –  United Kingdom8 November 2019
Seeing customers every single day was lovely, getting to know the regulars.

However working down the street from other banks that pay the same positions at least 4K more per year.

Most management is lovely but if you get the wrong one it’s basically their way or no way without question,unless you go to an area manager
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3.0
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Good Work Life Balance
Financial Crime Risk Assurance Manager (Current Employee) –  Canary Wharf, Greater London8 November 2019
Overall HSBC is a good company to work for they provide good work life balance along with many good benefits. Overall though compared to over companies the HSBC internal pay can be considered as not competitive.
Pros
remote working
Cons
Pay is not competitive.
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5.0
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Great
Relationship Support Manager (Current Employee) –  Cardiff, Cardiff7 November 2019
Good company to work for with decent benefits and management
I have worked there for 10 years and really enjoy it I support a variety of customers in corporate banking
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3.0
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Nice clean office, very unhappy staff.
Operations (Former Employee) –  Whiteley, Hampshire7 November 2019
Free parking, nice clean office and good retirement benefits. Unfortunately, though a very bureaucratic business environment that does show appreciation to the majority of the staff at lower levels, combined with a culture that does not manage change very well. For myself, it was the job where I was the most surrounded by unhappy and overly stressed team members.
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4.0
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Lots of opportunities to gain experience
Senior Project Manager, Programme Management Office (Former Employee) –  London7 November 2019
Some excellent line management in HSBC Securities Services. Historically a heavy reliance on contract resource for project management work. Can be difficult to navigate due to size and complexity of organisation. Management open and invest in growing experienced well trained teams.
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4.0
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Environnement de travail
Stagiaire (Former Employee) –  LONDRES4 November 2019
Remuneration tres faible malgre le cout de la vie a londres
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5.0
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Supportive, friendly and thoughtful
Senior Financial Analyst (Former Employee) –  Canary Wharf, Greater London1 November 2019
Supportive, friendly and thoughtful. They are one of the world’s largest companies, and pride themselves on staying true to the values that they implemented.
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3.0
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Stressful and very pressured
Cashier (Former Employee) –  London, Greater London30 October 2019
Was a lovely place to work only because of colleagues, manager's focus more on the customer satisfaction and negatives of an employee rather than actual care of employee. I was not aware of the initial month's worth of training, AWAY from London, which was useless and did not help at all. No sense of direction in both branches I worked in, poor management. Overall, salary was good for me as I was only 19 and didn't hate the job, but is not very fulfilling and there is a lot of pressure.
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1.0
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Dream job turned into a nightmare. Soul destroying.
Cashier (Former Employee) –  London, Greater London24 October 2019
At least 15 minutes of unpaid work every working day.
Career Progression depends on who you know not what you know.
You will be given unachievable targets. Excessive Bureaucracy.

Mental health Hub, Equal opportunity these are just for show,
Most of those 4/5 star ratings on Indeed are from the well paid employees.

I am sleeping way better since leaving.What a letdown.
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4.0
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Large and complex delivery environment
Project Manager (Current Employee) –  Work at Home24 October 2019
Global discussions throughout the working day, interaction with various different cultures. HSBC is a highly complex environment, whether that be management/ departmental, delivery or especially approvals.
Pros
Flexible working
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2.0
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Secure Job with No Path
Customer Assistant (Former Employee) –  West Yorkshire21 October 2019
Secure Job with No career path.
Good direct management team.
Diverse company and d not discriminate.
Hours are fine. Holiday procedure was strict and dictated to making sure you have 2 weeks off in one go.
Pros
Secure job
Cons
no career path
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5.0
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great place to work
PPI Auditor QC (Current Employee) –  Edinburgh20 October 2019
overall great place to work however due to PPI being temporary the security of job isn't something advised accurately, management are quite political not everyone is treated the same, salary isn't as great as other banks. good company benefits and generous allowance
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3.0
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professional worlplace
.A busy , fast paced environment . internal exams and meetings to ensure knowledgable staff , high staff turnover due to work pressures, hours , bonus and pay cuts
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1.0
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If you are a brown nose or do not care about customer service then this is the place for you.
Bank staff (Former Employee) –  United Kingdom16 October 2019
no respect for hard working staff - certain type of work which can have negative implications if not adhered to is sent off to teams abroad who do not understand UK law and Legislation. Redundancies given out and staff just expected to carry on with the threats that if you do not work as normal then you will not get final pay, how is morale meant to stay high?
Additionally its not how hard you work, its who you know and your skin has to be the right colour.
Stay away from this company and anyone with any products held with them move elsewhere.
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4.0
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Professional
Premier Client Manager (Former Employee) –  Hertfordshire16 October 2019
A great team of people in the Hertfordshire team, who worked well as a team, through the ever changes times of the financial sector. Positive environment to work in.
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4.0
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Good place to work - just don't be on a contract
Prime Finance Collateral Management- Contract (Former Employee) –  London, Greater London14 October 2019
Good company, nice place to work, good work life balance and there is opportunities afforded to people, however not if you are on a contract they will get rid of you asap if not needed, there in is the problem with contracts
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Overall rating

4.0
Based on 12,623 reviews
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3.9Work/Life Balance
3.9Salary/Benefits
3.6Job Security/Advancement
3.7Management
3.9Culture