Questions and Answers about HSBC

Here's what people have said about working and interviewing at HSBC.

View all 43 questions about HSBC

Once you've passed the phone interview and are waiting for them to e-mail you regarding the face to face interview (I was told 21 days); do you receive an e-mail even if you haven't been successful, and if not do you just assume that you haven't been successful?


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9 answers

HSBC HR are notoriously known for how slow they are in processing anything. You will receive a response, but be prepared to wait.

Answered - Senior Customer Services Officer (Former Employee) - London, Greater London

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You will receive a letter and a call if you are unsuccessful.

Answered - Credit officer (Current Employee) - Sheffield, South Yorkshire

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No emails received

Answered - Financial fraud detection officer (Current Employee) - IN

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I believe they notify all applicants whether successful or not

Answered - Customer Service Officer and cashier (Former Employee) - Doncaster

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I received communication through personal channels and then from an employment agency rather than from HSBC HR. All communications were via email.

Answered - Senior Programme Manager (Former Employee) - London, Greater London

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I am not sure of their procedure for this process however in my experience, I had a face to face interview and was brought back in for an assessment before I was hired.

Answered - Personal Banker (Former Employee) - Bermuda

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You do receive an email, from what I have heard.

Answered - Customer Service Representative (Current Employee) - Swansea, Swansea

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This will depend on the department you are applying for. My best advice would be to contact the recruitment team directly. Also if you're applying for "Premier Service Manager" role in Birmingham my advice would be to avoid.

Answered - PSM (Premier Service Manager) (Former Employee) - Birmingham, West Midlands

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Depends on the hiring manager.

Answered - Head Programme and Project Mgmt, Investigations (Former Employee) - London, Greater London

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