Part time was fun, demoralising as full time job
Customer Service Advisor (Former Employee) – Cambridge, Cambridgeshire – 21 January 2019
Started off part time time which was enjoyable and great environment to work in.
Since working full time I've done nothing but regret it. The more time you spend there, the more obvious it becomes how shockingly bad the management is. It's all about favouritism and you will not progress without it.
Lack of communication and general divide between sales staff and management most of the time.
Little - no constructive feedback, just snide remarks.
Completely unrealistic deadlines for staff who are pressured to breaking point, without any praise and frequently not even being acknowledged.
I don't think this applies to the whole of H&M, however this store certainly does reflects badly on the company. No wonder the staff turnover is so high.
Staff discount, a friendly team
Management, ever-changing rotas, slow progression, negative atmosphere