The majority of the staff are hard working, committed carers who are trying to deliver care to service users with challenging needs.
However, there is a culture of bullying by management, asking the impossible and a lack of support, staff being forced to come in not fit for duty. Lack of respect and gratitude for staffs commitment.
More focused on cleaning than caring. High demand, low staff levels compromising safety. Management won't support their staff, they will drop you in it to safe their own skin. Don't adhere to employment law, just make the rules up as they go along. For a large organisation they need to value their workers and not intimidate.
Long hours, low morale, bad management