Sales executive (Former Employee) – Manchester – 29 June 2016
Being a sales role, make sure you're on top of your stats, otherwise expect the hairdryer treatment.
A typical day of work is calling leads and chasing up converted customers to return their paperwork.
Management changed regularly so it was hard to get used to a single way of working, however the managers I had were always supportive and protective of their team members when sales were low - and it was always great to have this sort of mentoring element.
Expect to stay until 8 if you're behind, but when you're having a good month, it's rewarded greatly
There were many positives about the company, state of the art facilities, excellent pay and benefits and quality people...however, they make it clear from early on that if you arent their cup of tea as a person it wont last, the culture is ultra professional bordering on dictatorial and the learning curve is excessively steep, giving you very little time to grow into your role....however if you do manage to adapt quickly and you give 100% people can succeed here, so I wouldn't discourage anyone from trying it.
Facilities, advancement (if you adapt), pay & benefits
steep learning curve (may be shown the door early) & very strict professional atmosphere
Payment Distributor (Current Employee) – Salford, ENG – 10 August 2013
As a payment distributor on a daily basis I get requests to send token payments to creditors, produce proof of payments for creditors, statement of accounts for clients, balance requests for clients and money advisors, action variations, completions and revocations on clients debt arrangement schemes. Every day is different and I really enjoy looking into queries on clients account. I have learned a lot about excel since working for Gregory Pennington of which I did not know before. I have learnt so many skills like organisation, time keeping, meeting deadlines and a few of these skills I have applied to my life outside of work since becoming a new mum. The management are very supportive and we have regular one to ones and personal development to make sure they are giving us the support we need and heading in the direction we want to go. My co-workers are very helpful, very approachable, supportive, fun and we have regular team night outs. The hardest part of the job sometimes can be the volumes of requests we get but when we have completed all our work and look at how much we have produced with such a small team it feels worth it. I enjoy the role that I do as it feels good knowing that you are helping someone on a debt management plan knowing that one day they will be debt free with your help.