Greene King
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Greene King Employee Reviews

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United Kingdom1,213 reviews
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3.0
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It’s not a bad place to work, depending on your lifestyle and what you want to achieve. Every pub is different, completely different structure so don’t expect too much. London is stressful where as outskirts not so much
Pros
Easy job, people aren’t bad, flexible
Cons
Not enough money, fast paced and high demand
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1.0
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If you clock out a few minutes early they don't just take the few minutes off your pay, they take the whole hour off you - if you're working 5-9 and clock out at 8.59 you only get paid 5-8 which must be illegal, not sure if all their pubs do this but mine certainly does which is a reason I'm leaving, the management are awful, they don't care about their staff and they're lazy, getting staff to do their job. Minimum wage to be treated like rubbish. Staff are friendly though
Pros
Friendly staff
Cons
Unfair wage docking
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1.0
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No social life ,the pay is rubbish, unreasonable hours, Sometimes working 14 hour shifts no breaks on long shifts and still getting deducted for it. Run by kids
Pros
Discount
Cons
Everything
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1.0
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Management expect maximum hours and performance for little support and pay, only one on shift open until close every day, slammed in kitchen while bar is empty but still no help, most days finishing late due to have to do all the cleaning alone and catching up if it’s been busy. Not allowed holiday as managers take priority and pick favourites. No work life balance allowed, expected to just do the work and not complain.
Pros
None
Cons
Unsocial hours, Poor management, Management pick favourites, no support in kitchen
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3.0
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it was fine. felt v impersonal however and you constantly feel judged, stressed and uncomfortable. managers were rude and unsympathetic but that may have just been at my branch
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1.0
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Left them after 6 years first 3 years was good then it all went downhill, cut wage% expecting us all to work with too few staff to do the job hence poor reviews. I was doing 80+ hours just to help my team out only to be hospitalised doing this! They are too top heavy with not enough on the front line hence why poor reviews again Bosses don't listen to us
Pros
None
Cons
No work life balance
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5.0
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I have been at Green king for over a year and during that time I had a kidney removed, the management were fantastic, gave me all the time I needed to recover, it's stressful at times but the time flies past quickly, well worth asking about a job
Pros
The staff and management
Cons
The public
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2.0
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The team I worked with were great but the culture from the top down wasn't great unless you nodded at the right time. Constantly getting bigger but their brands are confused about their own identity
Progression is difficult and moving brands is impossible
Pros
Salary can be good
Cons
Expectations too high
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2.0
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Well I worked for greene king not long but in that time they expected me to clean toilets with no gloves and when I had my accident at work they didn’t believe me
Pros
None
Cons
A lot of cons
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4.0
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Good pay
Lovely staff members

Great progression opportunities - very professional business - I would not hesitate to go back


Menus could be simplified to ease the stress off the management and staff
Pros
Pay, staff friendliness, customer friendliness, training opportunities
Cons
Management quite lazy
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1.0
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You sign a 48 hour contract but in the entire time I worked there I never done less than 50 with 60 hours being the average week. The assistant manager has to do the closing shift on literally every shift while the general managers rarely work evenings. You rarely have team leaders either it is cheaper to just use you so when the general manager is off which is actually a lot you are on your own. There is opportunity to progress but you need to give up your one day off if you get it to work towards it. On rare good weeks you might get 2 days.

There is no support for assistant managers from general managers you just take the blame for anything that is wrong in the pub. There is no recognition I never got a thank you from anyone for weeks I worked 65-75 hours. The rotas are awful, your hours can generally be set as an assistant manager as you will be put on 5/6 closes a week so you always know you will be in but team rotas get cut on Monday for that week even though head office praise themselves for giving teams 3 weeks of rotas where general managers make them up and change them the Monday the weeks start then he sends them in whatsapp groups and people obviously have problems as they cant do certain shifts which is where you will be expected to cover and just run short, don't even think about saying no you will be threatened with disciplinary action if you wont work for free. When you do get a day off don't bother trying to enjoy it you will get harassing messages from your general manager in the morning about how incompetent you are and then that you are required to cover
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Pros
50% off food on shift if you are lucky enough to get a break, Regular guests are great, Some of the people you work with.
Cons
Stress, General manager does not help, Lack of support, Long hours, Underpaid, Understaffed, Complaining guests, Fear culture.
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1.0
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A typical day at work would include duties running the bar (often on your own even at peak times), running food to the floor and tidying the pub at close of play.

A common theme at Greene King appears to be that corporate pressure leads to chronic overstaffing, so you can be assured that you will be working hard during shifts. All too often I would be alone on the large bar with huge queues of customers, either placing orders or complaining about the food. Managers were reluctant to assist which would often lead to zero break time on a 8hr+ shift, many of my coworkers would often work 12h shifts without breaks. And for this, you are paid minimum wage. High pressure, high stress, poor attitude from management, and poor compensation.


Shifts are supposed to be given out with 3 weeks' notice, sometimes 3 days was hopeful. You could work 8 days in a row (15h contract, PT) without being consulted. With such a poor ability to gauge work/life balance, poor consultations and bad work conditions, it really isn't worth your time unless you are desperate. Perhaps look to independent pubs with a management that care, or into other avenues entirely.


As I say, an employer best avoided.
Pros
50% off food during shift (if you get a break in which to enjoy it)
Cons
Illegal shifts, minimum wage, poor attitude from management, poor work/life balance
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1.0
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Valley Farm Green King Gateshead. What it says on the tin. Over Worked beyond your capabilities, unable to sustain a family or personal life/hobbies. They expect you to work their mental hours of 8am - 11.30am, 10am - 4pm - 11.45am - 2.45pm... The list goes on. No regular shift patern. The managers do nothing but sit in the office, order Chinese and take the dog for a walk. They provide no help and delegate all their jobs to everyone below them to relinquish any responsibility. The only way I can describe the toxic environment is its like hitlers dictatorship. I've seen so many really good and vibrant staff come and leave due to being billed and harassed by the managers. If you have a brain this place is not the place for you. They expect you to follow blindly and adhere to their dictatorship regime of management with no gratification or recognition. It's all a selfish ploy for the management.
Pros
Nothing
Cons
Long hours, stupid shift patterns, not aloud to have a voice, show initiative or be good at your job, but if your not good they try to discipline you and push you out. Toxic. Toxic. Toxic. Avoid.
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1.0
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There is no worse place to work the manager is a raging alcoholic all the staff are snakes you will have horrible hours and be forced to work all the time even on your days off or when your shift is supposed to be finished
Pros
None
Cons
Everything
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1.0
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Salary is good to be fair.

Always paid on time.


99% of workers at the depot are decent and easy to get on with.


Bosses have favorite members of staff, there is definitely a untouchable group in the depot.


Management needs to learn to talk to you like a human not something they stood in.
Pros
Pay, paid on time.
Cons
Management and their special ones.
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4.0
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I worked for Greene King for just over 5 years, I really did enjoy my time. You get the opportunity to meet loads of new people, make new friends, however it is hard work and you have to be prepared to put in the hard work.
Pros
Rewarding
Cons
Long shifts, unsociable hours
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1.0
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Wouldnt bother. Waste of time working for this company. They pay you less than minimum wage if they can get away from it and if you are family orientated you can forget about seeing them much if you work here
Pros
None
Cons
Everything
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1.0
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Greene king dont care about you, i was management for 4 years worked for them for 8 years, never recieved anything from them barely even a thankyou after doing 15+hour days, cant even get a free meal for doing 60+ hours a week, i would discourage anyone to work for them. They want you to constantly do more, but will never reward you for your efforts, the only one who ever seemed to get a bonus was the manager whos pub it was!
Pros
Nothing whatsoever
Cons
Working for greene king
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1.0
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Worst company ever. Remember guys if you see adds with them looking for bartenders or staff run away is not a good company to work for. I work for them last year and believe me I never see something like that in my entire life. Who give them good reviews are managers and supervisors only. It’s a modern slavery in this company. Be aware- be aware-be aware.
Pros
Is nothing pro
Cons
Poor management, salary very low, long hours, staff unfriendly and very very difficult
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1.0
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Awful!!! Often go weeks with out days off, no breaks were common, average 80+weeks as the normal, 100 hrs for Am, Gm, an no help from senior management to rectify struggling pubs. No cover even when ask area manager, even when doctor tells you not to work. lovely staff awful area management that don't care about the teams. Many of my friends had same experiences in different pubs. Hi turn over of GMnormally every Yr.
Pros
Brilliant atmosphere
Cons
Long hours
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2.0
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Main Manager was nice, really professional and did a good job. But the deputy and assistant manager were a joke, the deputy manager was in a relationship with one of the workers when I started there, then they broke up and the deputy manager and the assistant manager were fighting over one of the “chefs” because they both fancied him. There was always a drama.
The job was fun and the other staff were amazing, really friendly but the deputy manager made my life a Misery. I had been there a couple weeks and she just stared being nasty to me out of nowhere, she spoke to me like she was a teacher and I was a child on the playground. One of the supervisors told me that she gets like that with all the new starters when they’re “pretty girls” but once she gets to know me better it’ll stop and she will be my friend. It just wasn’t a professional place to work, it was honestly worse than being in secondary school. it was minimum wage too, so 100% not worth the anxiety of wondering whether that particular manager was going to be on shift or not. I was only there 6 months, I just literally couldn’t take the uncomfortableness of the work environment any longer
Pros
Very friendly staff, fun place to work, nice cakes
Cons
Very unprofessional deputy manager, minimum wage, felt like I was back in school
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