Waitress (Former Employee) – Heald Green – 9 April 2018
I would say that the flying horse is a really good place to work if the managers wasn't so aggressive to you. They swore at you in the kitchen and when they told you to go and do something for example, go and clear tabled they would scream and shout at you because you wasn't in the kitchen taking food out. The hours they were done by myself was ridiculous, I worked hours like 12pm till 10:30 at night with just an hour break. It is a good work place but the managers and the hours they gave put it down.
Waitress/Bar Staff (Former Employee) – London, Greater London – 3 April 2018
I worked for Greene King for 4 years whilst at college and university. I had 5 different managers in the space of 1.5 years all because they are worked way too hard!!! HO Don't listen to any problems the fact that managers are forever over spending on wages leaving minimal STAFF AND OVERWORKED GM'S!!!
Area managers are ok only see them once in a blue moon, they come to congratulate the staff for their hard work etc ( bonus right ) !!!
The hardest part of the job is being told we do not have enough to spend on wages but we've got so many offers on its IMPOSSIBLE to cope during busy periods meaning late food, complaints, bad mystery guests oh and then the email from the area managers asking why your site is failing??????????
One of the most horendoous working life balance. You are expected to work 6 days and around 60-70 hours per week. My pub my GM would only work 40 hours per week but expect others to do a stupid amount of hours
Bar Staff/Waiter (Former Employee) – Newcastle upon Tyne – 26 March 2018
working for Greene King was an amazing experience and built my character dramatically. when i started at the company i was shy and nervous but upon progressing through the year i worked there i felt i was extremely capable of talking and helping out customers who i didnt know and i felt my training with the company let me do this to a very high standard.
Floor Staff (Former Employee) – London, Greater London – 22 March 2018
No one washes their hands before serving food and making drinks. The hand washing station was always filled to the brim with dirty glassware, cups, and old bar fruit. The worst part is that in order to get to clean plates with fresh food, you needed to push past dirty plates that had been sitting for hours in the dumb waiter. The staff I worked with did not care about customers. Food often came out late and entirely wrong. There were no apologises to the customers and no compensation.
Bar person (Former Employee) – Scotland – 18 March 2018
my experience was shaky due to an unstable management structure, going through three mangers in less than a year. with pub work your experience is always going to be down to your relationship with the staff and management. staff were great the management was a mess
Front of House Staff (Current Employee) – Rawtenstall, Lancashire – 15 March 2018
Staff are all very welcoming when you first start and are a good laugh once you've fit in. The job canbebusy then quiet within he space of half an hour and can be like that all day. The wages are standard minimum wage which isn't the best but can't complain for my age.
It was very busy but gives you amazing social skills
Waitress (Former Employee) – Dinnington – 13 March 2018
Whilst i was there it was very busy, mostly on Sundays for carvery. The clients were very polite (most of the time) the Managers were also very helpful although i didn't receive almost any training, the training i did get was online and was mainly about food health and safety.
i didn't work very long hours for a first time worker
when it was busy, it was extremely busy but when it was less rushed there were very little customers in.
General Manager (Current Employee) – UK – 8 March 2018
worst company I have had the unfortunate pleasure in working for. they over work you and push you to the edge, then cancel bonus's or change how you get them so they don't have to pay out. if your face does not fit, then start looking for a job otherwise they will find a way to get rid of you
General Manager (Current Employee) – Southeast – 8 March 2018
Senior management are awful sending condescending unprofessional emails to general managers every time something slips like refilling a fruit machine.. We operate in an environment when GMs are under constant threat of being told of or losing there jobs. Praise and recognition are not things GK do apart from token features at big meetings.
ZERO work life balance. Always on call. Made to join WhatsApp group chats, mobiles are called for nothing and basically on call 24 hours a day.
Money is Ok but what you have to do to earn it out weighs massively. The culture is one of clicky 'friends with boss' climb ladder and others don't. It's terrible and I have never worked for a worse employer than this.
The culture is top down dictation and as soon as I can leave this company I will.
Live in with no rent.
Pub managers treated as disposable, work life balance a joke, horrid environment.