Answering phone, completing reports, overseeing home has correct care staff for shifts. Dealing with residents and their families. After not preparing spread sheets from scratch am able to do this now. Meeting and greeting visitors. Viewing home to potential residents families and promoting home. Not having had an induction and finding out everything about how the company works. Have built relationships both with residents families and staff and they are not wanting me to go when my contract expires. This position has been very challenging and at times have felt as though I have been managing it at time. All in all I have learnt a lot and as they say you don't stop learning.
Gained experience and close to home