2 matching questions
Ger rid of all the local 'senior management teams' as they are significantly absent and incapable. They make little if any difference other than to negatively impact staff morale and customer perceptions. No ideas, no leadership, no hope. The other option would be to lock the doors and throw the keys away.... this might be better.
Ensuring your staff is being looked after properly - taking care of staff is what creates a happy environment for management and their employees to work together properly