G4S Employee Reviews for Correctional Officer

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Ruined a good contract
Prison Custody Officer (Former Employee) –  Glasgow, Glasgow14 December 2017
From day 1 of contract G4S were going to fail. They underbid and their structure was impossible. From 12 Area Managers with a number of admin support functions to 5 Regional Managers and most admin supports functions made redundant so work passed to Regional Managers. Worst staff retention I have ever seen at all levels. Has had 8 different Directors within a 6 year period. If you do not nod your head and agree with what you are told you are pushed to leave but on a plus side their HR department are as big a joke as their management, proof being the amount of staff that have received pay outs before tribunal. Was a very good with good colleagues. Unfortunately has been ruined, most staff have now left or been pushed and the staff that are still there show no loyalty to each other due to fear of losing their jobs.
Pros
Mon-Fri
Cons
Fear of whos next
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Demanding environment
Prison Custody Officer (Current Employee) –  Leicester, Leicestershire29 November 2017
I have worked for G4S for over 10 years. The company offers a good pension scheme for its employees. Another benefit is the annual leave entitlement.
Unfortunately the hours are unsociable but this is expected working as a prison officer.
It is a challenging environment and can be both physically and mentally damaging.
Pros
Good annual leave entitlement
Cons
Unsociable hours
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Not Enough Support
Prison Officer (Former Employee) –  Birmingham, West Midlands19 October 2017
Expected to work through the hour break you have on a 12 hour shift management dont want to help you or listen to concerns often left to work alone as colleagues dont want to help and just sit around in office leaving new people to pick up all the slack then degrade them in staff meetings by blaming new starters for all the things going wrong. you work 60+ hours every week without a choice and no breaks A/L was given to me without even been giving a chance to pick. Over all its a shambles!!!
Pros
Nothing
Cons
everything !
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Avoid like the plague
Prison Custody Officer (Former Employee) –  Glasgow courts.8 October 2017
Man management skills are in short supply in this company. They have promoted from within and the people they have chosen are just not up to the job.Bullying and victimisation are common place and staff are left wondering where to turn.Only a matter of time till one of the Area managers gets taken to a tribunal . Rubbish company . Avoid if you can.
Pros
Too few to mention.
Cons
Wages and conditions.
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Poor
Prison Custody Officer (Former Employee) –  Glasgow, Glasgow20 August 2017
Not a good employer
Poor communication
Poor management
If your face doesnt fit then you have no chance
Dont expect any flexibility
I am an adult and treated like a child
Pros
There are none
Cons
Poor management
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unorganised, unsafe
prison officer (Former Employee) –  birm16 May 2017
company organisation was terrible, was working in my job yet was later told my vetting wasnt complete but i had access to all kinds of information. unsafe environment as they under staff the establishment but also lower the wage, expecting more work for less money. never actually met my manager or mentor. staff moral was extremely low most people feel like they only work there because they have to.
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Worst place to be
Detention Custody Officer (Former Employee) –  Gatwick Airport Station, West Sussex30 April 2017
Never never never work there.they dont know how to value staff if u respekt yourself then just find something else.honestly. all you will get is white hair .unlimited hour work day sometimes 18 h .overtime never paid.never.
Pros
No
Cons
Long hours.attitude
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Good job terrible management
Prison Custody Officer (Former Employee) –  Glasgow, Glasgow10 April 2017
Understaffed, underpayed and undervalued by so called bosses. People are promoted above there abilities and do not know how to speak to people. Supposedly professional instructors graduating new employees that couldn't pass the course because they have no staff. Constantly asked to break the law regarding driving rules and only a matter of time before someone is seriously hurt. Most of the custodies are ok the biggest problem is the staff half of them aren't capable of doing the job and the rest only look after number one. This was actually a good job that I enjoyed until g4s took over....cowboys.
Pros
None
Cons
To many to mention.
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Absolute joke of a company
Prisoner Custody Officer (Current Employee) –  Current employee Glasgow SC22 January 2017
The company don't bother about the safety of their employees , telling you lies when training that you are never left alone with a prisoner , that is lies , you take prisoners along long isolated corridors, up lifts and down isolated stairs on your own. The management are very disrespectful towards staff preferring to make fun of you rather than help you , they strut about thinking they are something else. Far too many managers are having affairs with employees causing a lot of favouritism , if your not in one of their little cleeks you get all the late starts and finishes. The company are a joke as is the wages for what you have to do .
Pros
None
Cons
List is endless
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fun and challenge
Prison Custody Officer (Former Employee) –  Rugby29 December 2016
As a teaching assistant you are able to oversee teaching techniques, help with constructive development. Organising holiday scheme is very refreshing and to see a smile on the children's faces.
Pros
free lunch
Cons
wage
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Long hours and under paid - dont be fooled
Prison Custody Officer (Former Employee) –  Bridgend, Bridgend13 December 2016
•Never know when your shift ends
•Really under staffed
•No support once your trained
•for the responsibilities you have the salary is poor

I left my job of 5 years for this company thinking i could make a career for myself- how wrong was i.
When you work over your hours (lock downs) you dont get them back in lieu or paid to you!
This is a really stressful job and its made worse by the poor management/leadership and how unsupported you are.

The staff retension is awful so that should say enough in itself
Pros
Training provided was enjoyable
Cons
Long hours underpaid and poor leadership
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biggest mistake of my life
prison custodial officer (Current Employee) –  Liverpool2 December 2016
anxiety,sleepless nights due to the pressue, rage induced stomach ulcers some, some of what you can expect working for this god awful corperation. if they can do you over and blame you they will find a way
Pros
non
Cons
everthing
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A very difficult place to be working at the moment.
Prison Custody Officer (Current Employee) –  Bridgend30 November 2016
A typical day at work could involve me searching prisoner cells for unauthorised articles,helping the dog unit searching any visitors coming into the prison, or arranging the tranfer of prisoners to other jails in the UK.
I work in a small team of 5 that is responsible for all aspects of the security in the working of a modern prison.
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Low moral no staff
Prison Officer (Current Employee) –  Wolverhampton17 October 2016
Worst company to work for
Low staff moral
Short staffed
Terrible management
No support
Not secure job
No progression

No days are the same they are always busy and no staff to support you
Rarely get lunch
Pros
Free parking
Cons
Long hours terrible pay no support
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G4s
Detention Custody Officer (Former Employee) –  London / Gatwick Airport30 September 2016
Immigration removal centre looking after Foreign national awaiting deportation back to their home land
AS Control & Security Officer
Long hours short staffing
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Most unprofessional company ever
Prisoner Custody Officer (Former Employee) –  Glasgow31 July 2016
Worked for this company for 6years I loved the job itself but as soon as g4s took over it went to the pits... No regard for staff safety at absolutely shocking rate of pay for the everyday things you deal with... In a rush to get rid of long term professional staff and bring in zero hour contract staff. AN ABSOLUTE EMBARRASSMENT OF A COMPANY.
Pros
Non
Cons
Too long to list
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work
Prison Custody Officer (Current Employee) –  Glasgow28 July 2016
The place like everywhere has its good and bad days. Each day is different in the high court no day is ever the same as we encounter so many different people in our job. In all its an okay place to work.
Pros
the staff are brilliant
Cons
No set finish
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Prison Escort Officer
Prison Escort Officer (Current Employee) –  Bonnybridge12 April 2016
Escorting prisoners to various external locations ie: hospitals, funerals, courts. Following strict instructions and procedures. Risk Assessment. Driving to various locations across the country. Dealing with difficult prisoners whilst following correct rules and procedures. Attending ongoing training courses.
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long hours with no regard for employees needs
Prison Custody Officer (Former Employee) –  Bridgend24 March 2016
every man for himself mentality and no one has the moral courage to intervene on someone behalf in fear of being a turncoat and losing their job. Just overall poor management
Pros
None
Cons
poor management..poor leadership
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Fun Workers
Prison Custody Officer (Former Employee) –  Glasgow15 February 2016
Wrong choice of company. Wrong time to work for company as so many workers were being paid off which caused tension between staff.
Pros
Fun Employees
Cons
Not getting full pay on pay day
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3.4
Based on 7,438 reviews
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