Job culture wasn’t that great but overall the job was excellent. Pay is brilliant at £23,000 rising every year of about £130-£300 a year .whilst for HMP starter is £22,396. Overtime is always available at £21-£23 an hour and you can have as many as you want. So on average I did 45hrs a week inc a couple of hours overtime.
Shifts I got are quite good with on average 4/7 days worked with a mixture of 4-11hrs a day. You have to do 39hrs.
Made a few great friends in the job and I’d recommend it to a person who wants a mixture of their job.
Good pay and good friends made.
Hours are varied l you could do 6-4 one day and 9-3 the next
Prison custody officer (Former Employee) – West Midlands – 5 August 2018
Training good lots of overtime . some helpful staff but not enough staff to keep safe . and due to staff alot leaving because when you start theres no direction or suppoet of the experianced staff i have now left due to safety issues and lack of support
Very high staff turnover due to lack of mmanagement skills, not a manager between any of them. No work life balance, forced overtime and bullying. No care and No justice towards staff. Wages are always wrong, that's if you get paid them. Drivers forced to break the EU driving rules on a daily basis. Runs off the 'pals act', if your face fits.
forced overtime, bullying, wrong wages, no work life balance
Former prison officer in Rugby. I enjoyed my job at the start but then you start seeing “if your face fits” promotions. I worked for them for a lot of years, never had a disciplinary, was never in trouble and worked all the extra hours they asked of me, I put them before my family on occasions, one small mistake and I was suspended and sacked. No loyalty with this company.
Not a bad company to work for but I do feel that promotion is done purely by the old boy network and friends helping friends! Generally everyone is friendly and supportive but progression is the main problem
From day 1 of contract G4S were going to fail. They underbid and their structure was impossible. From 12 Area Managers with a number of admin support functions to 5 Regional Managers and most admin supports functions made redundant so work passed to Regional Managers. Worst staff retention I have ever seen at all levels. Has had 8 different Directors within a 6 year period. If you do not nod your head and agree with what you are told you are pushed to leave but on a plus side their HR department are as big a joke as their management, proof being the amount of staff that have received pay outs before tribunal. Was a very good with good colleagues. Unfortunately has been ruined, most staff have now left or been pushed and the staff that are still there show no loyalty to each other due to fear of losing their jobs.
I have worked for G4S for over 10 years. The company offers a good pension scheme for its employees. Another benefit is the annual leave entitlement. Unfortunately the hours are unsociable but this is expected working as a prison officer. It is a challenging environment and can be both physically and mentally damaging.
Prison Officer (Former Employee) – Birmingham, West Midlands – 19 October 2017
Expected to work through the hour break you have on a 12 hour shift management dont want to help you or listen to concerns often left to work alone as colleagues dont want to help and just sit around in office leaving new people to pick up all the slack then degrade them in staff meetings by blaming new starters for all the things going wrong. you work 60+ hours every week without a choice and no breaks A/L was given to me without even been giving a chance to pick. Over all its a shambles!!!
Man management skills are in short supply in this company. They have promoted from within and the people they have chosen are just not up to the job.Bullying and victimisation are common place and staff are left wondering where to turn.Only a matter of time till one of the Area managers gets taken to a tribunal . Rubbish company . Avoid if you can.
prison officer (Former Employee) – birm – 16 May 2017
company organisation was terrible, was working in my job yet was later told my vetting wasnt complete but i had access to all kinds of information. unsafe environment as they under staff the establishment but also lower the wage, expecting more work for less money. never actually met my manager or mentor. staff moral was extremely low most people feel like they only work there because they have to.
Detention Custody Officer (Former Employee) – Gatwick Airport Station, West Sussex – 30 April 2017
Never never never work there.they dont know how to value staff if u respekt yourself then just find something else.honestly. all you will get is white hair .unlimited hour work day sometimes 18 h .overtime never paid.never.
Understaffed, underpayed and undervalued by so called bosses. People are promoted above there abilities and do not know how to speak to people. Supposedly professional instructors graduating new employees that couldn't pass the course because they have no staff. Constantly asked to break the law regarding driving rules and only a matter of time before someone is seriously hurt. Most of the custodies are ok the biggest problem is the staff half of them aren't capable of doing the job and the rest only look after number one. This was actually a good job that I enjoyed until g4s took over....cowboys.
Prisoner Custody Officer (Current Employee) – Current employee Glasgow SC – 22 January 2017
The company don't bother about the safety of their employees , telling you lies when training that you are never left alone with a prisoner , that is lies , you take prisoners along long isolated corridors, up lifts and down isolated stairs on your own. The management are very disrespectful towards staff preferring to make fun of you rather than help you , they strut about thinking they are something else. Far too many managers are having affairs with employees causing a lot of favouritism , if your not in one of their little cleeks you get all the late starts and finishes. The company are a joke as is the wages for what you have to do .
•Never know when your shift ends •Really under staffed •No support once your trained •for the responsibilities you have the salary is poor
I left my job of 5 years for this company thinking i could make a career for myself- how wrong was i. When you work over your hours (lock downs) you dont get them back in lieu or paid to you! This is a really stressful job and its made worse by the poor management/leadership and how unsupported you are.
The staff retension is awful so that should say enough in itself
prison custodial officer (Current Employee) – Liverpool – 2 December 2016
anxiety,sleepless nights due to the pressue, rage induced stomach ulcers some, some of what you can expect working for this god awful corperation. if they can do you over and blame you they will find a way
A typical day at work could involve me searching prisoner cells for unauthorised articles,helping the dog unit searching any visitors coming into the prison, or arranging the tranfer of prisoners to other jails in the UK. I work in a small team of 5 that is responsible for all aspects of the security in the working of a modern prison.