Customer Service (Former Employee) – Leeds – 21 January 2019
It was a good company to work for, with a variety of jobs to do, and here I was taught the importance of teamwork. The normal day consisted of checking passes of regular staff and daily visitor passes, which was classed as front of the house. Reception duties for people without passes. Control Room duties, which consisted of a variety of duties. Underground Car Park duties, making sure that only people with the needed documentation gained access. Delivery Lodge, which was also underground. Night work consisted of a series of patrols.
Good workplace with a chsnce of advancement for those who wished it.
Officer (Former Employee) – Oakwood – 14 January 2019
Staff mainly management are nothing short of bullies , Horrible place to work , I would advice to try it yourself I will estimate you will do training a month of working their you will want to leave , you are treated like a criminal singled out and bullied
Great company to work for with lots of overtime with potential to earn OTE £28,000+ Management very poor with no people skills, very self centred. Always expect a lot from staff never prepared to give. Always put under pressure to do more and more. You will fit in nicely if you are a yes man. Very biased in promoting people very much if face fits you go far, not what you know but who attitude.
good rate of pay, own boss in vehicles, plenty of OT
CIT Driver (Former Employee) – Edinburgh, City of Edinburgh – 13 January 2019
The job it’s self is straight forward, drive to different customer locations and deliver/collect cash whilst wearing body armour and helmet. Either on a 1 man trip doing CIT work or a 2 man crew replenishing ATMs.
This would be a straight forward job if it wasn’t for incompetent management however. Drivers constantly over worked and vans overloaded with coin weight. Extra work being added to your already busy day and you’re just meant to accept it, as if you don’t have family or arrangements already made after your work.
Once you’ve gotten round to accepting the farce of a day that lies ahead, you’re then presented with absolute heaps of a vans that constantly breakdown before you’ve even left the branch. The negatives are endless, but it all stems from the penny pinching from the top of the hierarchy where essentially it’s the drivers who are punished most. You’re just a number at the end of the day to management who just want to make sure their back is covered.
Area Security Relief Officer (Former Employee) – Wellingborough, Northamptonshire – 6 January 2019
The HR and Vetting Department is the most inefficient and unethical Department I have come across in my entire employment. Utter lack of communication, professionalism and respect. They are ‘above the law’ and they don’t like being challenged. As per se, my application ‘failed’ due to their own immigration rules, even having the insolence to disapprove my immigration status from the Home Office.
If you are prepared to wait for months to start the job- which never materialised in my case-that is entirely up to you. Personally, I was left exacerbated, distraught with no self-confidence, self-esteem.
work is hard and sometimes rewarding most of the time i have nothing to do with management as i an by myself without help am in charge of whole of work area which includes unloading vans and lorries using forklift. incharge of dispatching goods to other branches and distiburtion centers i work with two computers.
Cargo Screener, Screener (Current Employee) – East Midlands Airport, Leicestershire – 20 December 2018
Pros Good people to work with at your level Decent food on site Lots of parking Always overtime Early finishes (sometimes) Good variety of items you see on x-ray
Cons Day shift get paid same as night shift but do less than night shift Told when your having holidays and when u try to request they are always rejected Break times are shocking (5.5 hours before 1st break) Cold warehouse Uniform is inadequate for winter so have to get your own stuff. When it's bank holiday night shift only get half of their shift at double time unlike days who get a full shift at double time. Told your doing weekends if your a relief. Not allowed a life outside of work.
Customer Service (Current Employee) – Peterborough, Cambridgeshire – 15 December 2018
I got tupee over from VSG to G4S and from there it went down hill,tupee paperwork was lost and was given ill fitting uniforms. Still have no contract or term of title and grievances you raise through the G4S portal (ESS) fall on deaf ears and go months un-answered. No support of management & the only thing propping up the team is one top bloke but it’s a loosing battle from there! We was given a pay rise beginning of the year but took over 7 months to actually receive it as useless finance department couldn’t work out basic maths clearly but as long as their pays ok then that’s ok! management never responded to questions of when it’s going to be received and we the work force were left out of the loop. We had another uniform change beginning of this year by the client but still we are awaiting jackets,proper fitting shirts and if it’s not good enough then take it at your own expense to get it altered.
Cashier (Former Employee) – Birmingham – 7 December 2018
Work long hours on your feet all day.supervisors need to learn to be supervisor ‘s .very bad management. When you go to them will problems they sweep everything under the carpet do not take anything seriously.avoid this company if you want your sanity.bullying goes on .staff who have been with company for a long time get easier day than new staff get told to work faster and harder
One of thee most annoying and frustrating jobs I ever had
Relief Support Security Officer (Former Employee) – durham, sunderland , newcastle, middleborough, – 30 November 2018
If you apply for the support officer role, make sure you have a guaranteed site for H/PW. Some weeks I found that I was working 60+hours and other weeks less than 20. And I would find that I was working more 20 hour weeks than 60 hour weeks in the long run. This will happen more so if they lose a contract, which is what happened to me. Also depending on which department you go to you will either have a really good manager who cares or one that sucks and couldn't care less if you feezed to death. I needed top cover for my uniform in winter just to keep the chill off me and then the manager didn't supply me with the epically thin jacket until spring, you can only wear clothing with the logo on it. And don't expect to have a social life either as you could be called on your day off to go in, and if you refuse to go in because you're too exhausted or you have a doctors appointment, or something along those lines, they will give you less shifts. The rate of pay is good, depending on the site you are working and you will get your mileage back as well as certain expenses. its a mixed bag this company, I did like working for G4S but lack of hours, supply of clothing and poor management was becoming too much for me to handle, especially when the line manager didn't want to communicate with the client,so you would get it in the neck from the client. but like I said it all depends on which department you go to.
Customer Support Officer (Current Employee) – Wallsend, Tyne and Wear – 21 November 2018
A typical day is dealing with Dwp staff as well as the public no two days are the same you learn something new each day i find that the management are easy to approach its an office based culture warm and friendly atmosphere the hardest part of the job is dealing with addicts as they can be unpredictable the most enjoyable part of the job is customer satisfaction
Customer care stewards (Former Employee) – Wimbledon – 14 November 2018
Everyone would motivated and ready to work. the group would all get along making the work easier as everyone would be keeping each other going. customers would be the biggest challenge while at work but everyone would be able to neutralise any situation and stay positive