I worked there for 3.5 years, in control room, reception and on the residential units. I loved it and hated it. The senior management are total scum, if you do something wrong or they don’t like you, they throw you under the bus. The company and what they are doing is totally immoral, making money of detaining people, fair enough a lot of them are criminals but deport or release, simple. 13.5hr shifts, 3 or 4 in a row usually then 2 days off, drains you mentally. 77hrs in one week of night then a week off, is probably the only good thing about the job, apart from the other staff, who are great and when the going gets tough everyone pitches in. When I first started I was put on a Res unit with 1 other staff member, we were managing 120 detainees. When we asked for more staff, we were told you must unlock. Disgusting.
Long hours, senior management and pay doesn’t reflect what you put in.