Fusion Lifestyle Employee Reviews

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1.0
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Don’t!
Lifeguard (Former Employee) –  Brighton17 October 2019
Always sort staffed, you have to work extra hours constantly, management are rubbish. Unorganised rotas are always wrong. Worse company ive ever worked for.
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2.0
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Work
Swimming Teacher (Current Employee) –  Hounslow16 September 2019
It's stressful trying to communicate with the management team sometimes.
can be fun
not really an opportunity to progress in the job that I'm currently doing
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1.0
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Most awful company to work for..
Customer Relations Advisor (Former Employee) –  Edmonton, Greater London11 September 2019
Horrible management, which causes problems between staff and customers. Not appreciated for the work being done and treated like trash. Horrible pay (minimum wage)
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4.0
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Okay
Customer Relations Advisor (Former Employee) –  Loughborough, Leicestershire27 August 2019
Don't get paid enough an hour for what's included in the role. Training was minimal and I learnt off co-workers. Staff are great to work with and its fun when your with them. Great benefit of free gym and swim membership and progression opportunities are there. communication between head office and centres is appalling. Customers complain about everything.
Pros
staff, benefits, overtime availibitly
Cons
have to pay for food, have to pay for parking, minmum wage, often working alone in busy periods
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3.0
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Fine
Leisure professional (Former Employee) –  Hanworth19 August 2019
The management didn’t want to listen to the lifeguards about potential improvements or things which weren’t quite working, which made our day to day duties more difficult
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3.0
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Lovely Staff
Customer Relations Advisor (Former Employee) –  Syston, Leicestershire25 July 2019
people I worked with were very helpful getting me into my role and giving me advice going forward everybody seemed to work with a smile even when work was hard, great team.
Pros
Friendly Staff
Cons
Busy
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3.0
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Pleasant company to work for
Receptionist (Former Employee) –  Park rd7 July 2019
Decent company to work for. Good for development, hard to balance with person life. Don't always feel valued as an employee that works so hard . Thank ful for experience but would not go back
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2.0
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Disorganised and chaotic
Customer Service Advisor (Former Employee) –  Fetcham5 July 2019
Too much to do by too few staff, phones never answered because not enough time or staff.
Management sketchy at best.
Pros
Collegues were all very pleasant and some managers helpfull and pleasnt
Cons
Often not enough staff and management unwilling to help out
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2.0
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Terrible management
Recreation Assistant/Lifeguard (Current Employee) –  Southend30 June 2019
This place has terrible management. Any complaints to management are dismissed or brushed off. In the summer poolside often gets 35 degrees because they refuse to fix the aircon. In the winter poolside is absolutely freezing. Anything that breaks takes weeks to fix, which leaves you to deal with all the complaints from the customers. You do not get paid breaks, sometimes you will go 6 hours without any break because of being understaffed. They constantly moan that duties are being fulfilled but will refuse to have more people on shift. They have very little rewards to the lifeguards. Management often stay in the office and won't come out unless it's to moan.
Pros
The staff are incredibly friendly
Cons
Bad management
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1.0
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Awful
Lifeguard/Leisure Assistant (Former Employee) –  Anywhere9 May 2019
I have been offered to 2 full time jobs with this company and there head office have taken the job off me, if I was anyone I wouldn't apply for the job, there are plenty of other lifeguarding companys out there that you can get a job with
Pros
Non
Cons
Waste of slace
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1.0
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A Company spiralling into turmoil
Employee (Former Employee) –  United Kingdom9 May 2019
The senior management (head office) are disconnected from the centres which is evident going to centres. They are so far removed and only care about the financial aspect and are unable to adapt to economic changes happening. Financial controls are stringent which are understandable however operational &Health & safety requirements are slow to get responded to. The lack of support to the Centre teams are clearly shown in the customer service delivered and the standards which have considerably plummeted over the years. This in turn leaves the company to entice staff to work for them due to salary is very appealing however the pressure the centre staff get put on are unrealistic with limited support
Pros
Salary is acceptable
Cons
Everything else- no work life balance, no support and trust from Directors, little investment into staff or facility
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In hindsight, Id rather "sign on" than work here.
Customer Relations Advisor (Former Employee) –  Bedford1 April 2019
Long hours, terrible pay.
No appreciation or positive feedback ever to anyone. Needed to stand all day because they took away my chair to be childish.
Pros
Going home
Cons
Too many to list
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4.0
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fun and hard working job
Lifeguard (Former Employee) –  Witham23 January 2019
As a lifeguard and recreation assistant I had lots of fun helping others and enforcing health and safety in the leisure centre. I learned numerous things which would help me in the future for first aid, life threatening situations and how to communicate well with a variety of customers. The hardest part of the job was probably cleaning but even that wasn't bad and was made fun when you and a colleague to help you. The most enjoyable part of the job was setting up for inflatable parties and sessions on pool side.
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1.0
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Not fun
Swimming Teacher (Former Employee) –  London, Greater London17 January 2019
If your looking to work solo then this is the place for you. Constantly short staffed, this means you will be teaching two or sometimes three classes at the same time. No support from anyone, no in-house training. Not enough equipment to help you teach. Not enough hats and certificates for the children. Managers listen but do nothing. Nothing ever changes. Your put in positions that compromise you and expected to carry on like nothing. Your paid less than most Swimming teachers working elsewhere in the area.
Pros
You get to go home when you finish
Cons
See below
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1.0
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bad manager
Receptionist/Trainee Lifeguard (Former Employee) –  Leatherhead, Surrey13 January 2019
the manager there did not care for when you were available to work only wanted you when they knew you couldn't work. also asked to work when I was in hospital
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Do not work for Fusion
Manager (Former Employee) –  London, Greater London29 December 2018
Never enough staff, extremely high staff turnover. Demands from Head Office, who have no idea what it is like to work in a site on a daily basis. Work for Fusion if you want no days off
Pros
Easy promotion
Cons
No home life
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3.0
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Avoid at all costs
Lifeguard/Team Leader (Current Employee) –  Hillingdon, UK19 December 2018
Centre management have always been good with fusion. Higher is a bit dosey and doesnt really know how centres work.
Pay is awful. But amazing at the higher higher levels. DBM and above.
Pros
People. Sense of comradry
Cons
Everything else maintenance especially.
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3.0
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Good Wage
Customer Relations Advisor (Former Employee) –  Oxford, Oxfordshire14 December 2018
I had always used the gym at Ferry and thought it would be a great place to work. But the company itself started deteriorating and became an unhappy place to work.
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1.0
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Disorganized senior management
Manager (Current Employee) –  uk6 December 2018
There is very little care shown by senior management for employees. Long working hours are the expectation. The culture is very reactive and unreasonable deadlines are the norm. There is a constant issue with maintenance and repairs are very slow to be carried out.
Though employees can progress quickly due to the high turn over of staff.
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4.0
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fun workplace
Apprenticeship at Kempston Pool (Former Employee) –  Pool-in-Bedford26 November 2018
it is a fun and a friendly environment to work in working there is suitable as you have a balance between work and home life .Moreover it is a great opportunity to expand you knowledge upon customer service skills etc
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Overall rating

3.0
Based on 79 reviews
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