Frankie and Benny's Employee Review

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Reliable place for work
Waitress (Former Employee) –  Somerset15 June 2019
I worked at Frankie and Benny's for a number of months, and the shifts I was given were relatively consistent. As a busy restaurant, an average day is hard work but made easier by a pleasant team of staff.
Pros
Free meals for most shifts (certain number of hours)
Cons
Long and unsociable hours
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Empty!!!
Bar person and Waiter (Former Employee) –  Sunderland, Tyne and Wear5 September 2019
Worked in Sunderland when first opened.management awful and disrespectful dont care unless ur in there friends list, and tips went missing hmmm ... and if u late by 1 second u get a warning.
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Great company, Poor management.
Front of House Staff (Former Employee) –  Cardiff1 September 2019
If you weren’t in the management circle they wouldn’t give you time of day. During peak timing the management would drop everything to go for a cigarette leaving customers annoyed which wasn’t their fault. No proper training given but was quick to tell you what you aren’t doing well. A lot of politics within this store and a big divide between chefs and FOH staff and I witnessed a lot of arguements on shift
Pros
Free lunches
Cons
Terrible Management, Unsociable hours, Poor team communication
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Overall rating

3.2
Based on 424 reviews
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Ratings by category

2.9Work/Life Balance
2.9Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.1Culture