Frankie and Benny's
Get weekly updates, new jobs, and reviews

Frankie and Benny's Employee Reviews

Job Title
All
Location
United Kingdom494 reviews
Found 494 reviews matching the search
See all 517 reviews
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Team members are like family. You make good tips most of the time. Can be stressful at times but overall a good job. Only thing when labour needs saving your sent home. Management need to manage the restaurant not run around trying to make tips
Pros
Good benefits
Cons
Long hours
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
poor management, unless kitchen staff, poor working atmosphere, some staff were nice and good at there jobs others just expected you to do everything
Pros
easy to get to, free food on longer shifts
Cons
Everything
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I didn't fit in there group as I'm not there culture and I wasn't like them so I got bullied each and every single day and the payments wasn't that good they took half of my wages I couldn't really life on
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worked with them for 2 years as a chef part-time working around university. In my case they were very flexible and would let me go between 10-50 hours a week depending on what I could so around studying. Wage was much better than other people around my age group (18-20), and free staff meals on breaks was great! Not any benefits really apart from 50% staff discount and a shares buying scheme.
Pros
Good wage for 18-20
Cons
Stressful when busy
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Was okay until new kitchen manager started then hours were cut to less than 5 per week, when made redundant I got told the day before with no explanation or warning, without pay, without any reasoning
Pros
Good pay
Cons
No hours, too quiet. Poor management
Was this review helpful?
Rate your recent company
Share your experience to help others
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very stressed full but otherwise i loved it hardest park was cleaning at the end of my i enjoyed cooking and being with the people that worked with me.
Pros
yes
Cons
yes
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
My manager was stealing from the company, alcohol and funds. The staff were always at blame and under scrutiny of the area manager as to where the alcohol and money was going when it was actually lining her back pocket. The entire company is corrupt, they employ foreign workers and work them to the bone, some of our kitchen staff worked open and close shifts for 21 days straight to gain 1 daay off on below minimum wage.
Pros
None
Cons
Do not work here
Was this review helpful?
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
job was stressful but ok paid managment focused on targets not on people's high expectations with short staff, cuts on labour, long shifts for experience staff, har d to get hours when you new i restaurant,bad trening
Pros
money
Cons
save labour
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very racist place I Don’t recommend working for such a company & my advise is to not go there.
The management are rude & if your not polish then your out the door
Pros
Nothing
Cons
Everything
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Working in Frankie and Benny’s give a opportunities to learn about the function of business sector work, also gains experience in so many things from Kitchen to Management
Pros
Long hours
Cons
Close to home
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at Frankie and Benny's?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Staff, all pretty amazing, tight family, but not in a clicky way, everyone's welcome.
Plenty of progression opportunity really.

Can be a bit short staffed (but maybe depends on which restaurant and how efficient all the staff are) but not a massive issue if everyone pulls together.

May seem hard on budgets etc, but they do get eased if everyone pulls together and sorts it out and reduces the costs and do what we're tasked of.

Me being under 25 and received 9.25ph in 2019 is darn good rates really, if you work hard you can achieve things within the company.

Bosses/managers are largely understanding of your needs and flexibility, rarely penalised.

My interview was a bit different, i met the KM by offering to help push one of the chefs cars out of the snow (it was an AMG roflmao) (still did nkrnal interview of course)
Pros
Family, opportunity, nice balances, compromising
Cons
Tight budgets
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
when i first joined the company 4 years ago, its was wonderful, the salary was very competitive, the benefit was great as a manager you used to receive £2k after you complete your training, then you receive £1k on your starting anniversary.
in my 3rd years working with the company, everything went downhill too manay changes above brought the company to his knee
Pros
lovely team
Cons
long hours, area manager politics
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
At Frankie & Benny’s you will work hard but also have fun, there are opportunities for advancement and tips are a big part of the culture. Obviously they are going through some hard decisions due to Covid but I would recommend working for them.
Pros
Money
Cons
Work life balance
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
As any restaurant face paced but very rewarding, friendly staff and customers. Sometimes long shifts depending on the level of trade. Good company with good benefits
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I started off as a busser in Frankie & Benny’s and built my way up to server. I absolutely LOVED my job as a server. You come across some amazing customers, and not so amazing customers. But in this industry, you can have some fantastic stories to tell to your friends and colleagues. Serving is no easy job, it is hard and stressful, but i loved it. Unfortunately, due to Covid-19, my branch closed permanently.
Was this review helpful?
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
it was awful treated terribly made to work illegal hours at the age of 17 would not recommend to my worst enemy. Management were rude and derogatory!
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Learnt various new skills such as confidence and communication skills, The hardest part of the job was when you had to remain calm in busy times at the restaurant and get food out on time with no mistakes
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great job loved it would recommend the staff management different matter lots of changes...but was also ins a good place to work for a long time thank you
Was this review helpful?
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I would reccomend this workplace as good place to start your journey as chef, its easily to adjust to kitchen environment and learn basic skills as chef
Was this review helpful?
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I loved my job as it gave me new challenges everyday and pushed me to limits I didn't know were possible but were accomplishable with a brilliant team
Was this review helpful?
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Early morning starts with late finishes, no weekends off, work all bank holidays, Christmas and new years etc. If family are important restaurant work is not for you.
Was this review helpful?
Claimed Profile
Want to know more about working here?
Ask a question about working or interviewing at Frankie and Benny's. Our community is ready to answer.
Overall rating
3.2
Based on 517 reviews
5
101
4
135
3
135
2
64
1
82
Ratings by category
2.9
Work/Life Balance
2.9
Salary/Benefits
3.0
Job Security/Advancement
2.9
Management
3.1
Culture