Cashier (Former Employee) – London – 24 August 2018
normal interview process the best place i felt in store was working in the stock room as i enjoy organising stock and looking for the right coding to be able to locate the trainer for the customer. enjoyable part of the job was being able to meet and work with new people.
Shift Leader (Current Employee) – Birmingham, West Midlands – 15 June 2018
As per usual with retail you serve customers all day while some of them are friendly and happy others are unpleasant and entitled. You just have to take the good days with the bad. You're expected to consistently push sales to customers. "Don't stop selling until the customer stops buying" which comes with its own challenges. It's not for the faint hearted.
Management across the company isn't consistent. Some managers actually care about you and your life while others just care about sales and will treat you poorly.
As a manager you're expected to the put the job before anything else which would be fine except for the minimum wage. They say you get commission to make up for it but commission stealing is a big issue across the stores.
Retail Assistant (Former Employee) – Birmingham, West Midlands – 4 April 2018
i have a love for trainers so being around them everyday made me happy. i was just as excited as customers who came in and asked what the good things about the sneaker were! i'd explain it with such passion too. i miss this place.
Part time sales associate (Current Employee) – Oxford Circus – 1 April 2018
Foot Locker is a very busy place. There are times where you will have time to interact with colleagues and times where you can only interact with customers. You will gain many new skills and how to work quick & under pressure.
Sale Assistant (Current Employee) – London, Greater London – 20 February 2018
If you don’t wanna grow in this company I won’t advise you to choose this job only to pay your bills as you’ll need to put lot of effort in it. There’s quite lots of stress from managers and colleagues in approaching clients and selling people insoles and other foot locker products.
Sales Assistant (Former Employee) – Dalston, Greater London – 9 February 2018
Footlocker was my first job after i finished college. in a days work all staff had to meet every customer that walked in within the first 5 seconds to show our great customer service and how we would like to help customers get the right thing they were looking for. each staff member had targets to reach in a days work such as getting multiple sales from one customer. every customer that bought a pair of trainers we had to try and push our cleaning product to help the customers look after their trainers. hardest part was trying to sell other items to a customer when they already knew what they came in to buy. also dealing with the delivery that came in almost everyday.
Very busy company in camden my job role was to get footware for customers and ensure good fit and customer service, we used to up sell speco heel and shoe and apparel product on commission, other duties was to organies the stock and keep the stock room clean and organised for business.
footlocker was a good way of taking to customers in demonstrating sales skills and gave me confidance in sales.
Very good benefits but not very good work/life balance
Assistant Manager (Current Employee) – United Kingdom – 19 January 2018
I started working here hoping that I was about to start my next career, however it feels as though I will not be progressing much further than assistant manager and it has made me want to have a whole change in career and leave retail altogether.
Footlocker was only temp contract and was good while it lasted, I enjoyed my team of staff and work environment was fun. It was a target driven place and we had to make those targets every month, I like those kind of environment as it’s and incentive to make more money and just keep you on toes, but overall good place and didn’t disappoint.
Sales Assistant (Former Employee) – London, Greater London – 5 January 2018
It has been a good experience, I worked with young people and we were like a big family, everyone was always smiling and happy to be there, time everyday was going very quickly and customers, most of the time, we’re enjoying their time during the sale; they could have a laugh with us and at the same time buy what they were looking for.