First UK Bus
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First UK Bus Employee Reviews

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United Kingdom181 reviews
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2.0
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Very stressful job, especially for driving times, you can’t keep up with the time schedules, especially with the late shifts.

Some supervisors and managers are dishonest, especially about overtime.
Pros
Nice team of drivers
Cons
Management, some supervisors, late shifts, driving material.
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4.0
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Nice job good company , reliable people, customer oriented. Having respect for employees. Good perspective for future and dedicated to safety . Good company
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2.0
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Good hourly rate but everything else is just average. Poor shifts and you start at the garage and you finish in town and don’t get paid to go pick up your car which is at the garage where you started!
Pros
Hourly rate
Cons
Hours/shifts
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2.0
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First bus website says they treat you like family. I didn't find that after first few days. Seem to me speaking to other drivers that I be last bus each night and the golden boys get cushy rota. Management dinosaurs and basically don't mingle with drivers. Woman shop steward went about depot blowing up big bubblegums till they burst. View of Wallace momunent only plus I got
Pros
Views of area
Cons
Split shifts. Attitude from inspectors etc
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3.0
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job is ok if you enjoy shift work
Working with the public

Fair pay long hours

Friendly colleagues

Start from depot or other locations, bus checks, professional driver qualifications
Pros
fair pay
Cons
Unsociable hours
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5.0
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Despite all you hear about first being such a poor company in the news, personally found they were the best opco ive worked for in the going on 3 years I’ve held my pcv licence. Great helpful management who were more like friends than bosses (no I’m not a brown nose by any means!) but always accommodating me even during my tough Personal times, pay was above average for Weston-super-Mare overal, and colleagues were great!routes were varied and always interesting.
Pros
Good hours, great management at Weston, top colleagues
Cons
Often abused by the public for being late etc
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1.0
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Unless your on the dole and skint dont even think about it, jobs stressful jumping off and on buses doing different routes,and some of them are picked up in different places ,split shifts so you can be hanging around for 3hrs waiting to start again,(which you dont get paid for) management are horrible bullies that treat you as if your an idiot,day off can be changed the day before so you cant plan anything
Pros
Leaving
Cons
Starting
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1.0
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Worked there for a year was due to get my pay rise and the exact week this was meant to happen i forgot to issue a ticket to a young girl and they accused me of trying to steal the money and sacked me ironically they had just took on an influx of new drivers who would have been on the lower rate of pay so coincidentally it was easier to get rid of me for such a trivial offence when i know for a fact drivers on school runs take all the money without issuing a, single ticket avoid this company
Pros
Going home
Cons
Bad buses bad management blame culture
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1.0
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Don't entertain working for this sad poor pathetic company management are very poor they don't no how to run a company especially when management consists of an office worker who doesn't no what she's doing and the other who was a driver and only got that job because the office worker is God mother to his kids they both haven't got a clue
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1.0
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Do not work for this joke of a company. Over worked under paid. No lunch breaks. No training no help from higher management. Left to do all departments work as well as your own job. Never anything positive said about you
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2.0
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Started in 2004 passed my test on my own and first gave me the chance to gain experience with them . Was allocated Motherwell depot great place to work old style dept everyone worked together then Blantyre was built and how that job changed no more happy laughing and joking with office staff cameras watching your every move . To be fair once you got a shift it was ok you could plan your life and knew the wage you got . No hassle with getting overtime paid . I only left because I wanted to drive long distance coaches
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1.0
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Couldn’t organise a p@&s up in a brewery management unless always out to get you sacked when on top rate of pay management have favourites and if your not on favourites list you got no chance of them giving u good duties
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3.0
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Management needs to step out into the field and learn exactly what ever driver does on a daily basis. They have no knowledge at all. Accident investigation are never in driver favours as they never look at how or why things happen just the accident itself. The workplace is high tension as shift patterns change constantly and to be honest it has gone down in my expectation as a company I would recommend. Wouldn't go there unless it was all the was left..l.
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5.0
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Love the place and the role
Job security

Excellent team of drivers and management

Good shift patterns and well balanced home work life .

Love working in york
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1.0
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Avoid like the plague, you are just a number they don’t care about their staff whatsoever. Staff manager is a vindictive little cretin, and they like to promote unsuitable candidates who will then turn against you and act superior. Expected to finish work at 00.30 one night do a day shift the next day then start at 04.30 the following day, then they have the cheek to tell you off when you’re late for work, very stressful work and while better paid than many jobs it does not reflect the high responsibility. Plus the constant fear of having a brick come through the windscreen and hit you on the head of which there has been many close calls, worst job ever.
Pros
Going home
Cons
Everything else
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1.0
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This company is a haven for liars bullies and cowards. Management at Bannockburn are lying no good scum. Inspectors are no good cowards who come onto your property without permission like their still in the police and put letters through neighbours doors asking for info about you. Buses are knackered and unsafe.
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1.0
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Dont even apply to work here
Management are great LIARS .One of them has a Gold medal. Promotion is a case of trouser dropping or stabbing fellow drivers in the back Run down fleet poor shift patterns need I say more.
Pros
Nothing to get excited about.
Cons
Avoid the place at any costs
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1.0
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This is honestly the worst job I've ever had. You are told lies at the interview stage to get you in the door and then in training they don't tell you how bad the company are towards new drivers. You only find this out once you arrive at your depot. This company suck the life from you, poor wages with no overtime rate. All you hear in the depot is other drivers talking about disciplinaries and sackings
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5.0
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First is a great company to work for there are many different reasons why the management help you whenever they can it's sometimes non stop but other times its relaxed I love working there and couldn't see myself anywhere else
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Official response from First UK Bus
27 February 2020
Thank you for your review, and I'm glad you enjoy working here. Good to hear you feel supported by management. We value all our employees, and are grateful for having you onboard and for all your hard work.

Kind Regards


The Recruitment Team
2.0
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Depending on what you want from your job. The day to day is the same but stressful from timing points to customers with no support from management.
Always used as a scape goat.

3 years and it’s very mundane if your happy just to smile and take greave all day it’s the job for you. Pay is good and always have overtime to top up your wage.
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Official response from First UK Bus
27 February 2020
Thank you for your review.
I'm sorry to hear that you don't always feel supported by management, if there's anything you would like to discuss in more detail or if we can help in anyway, please contact us on careers@firstgroup.com


Glad to hear that you agree the pay is good, and as you mentioned we do offer overtime which is a great way to top up your wage.
4.0
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Looks good from the start. Been there short period of time. Its standard bus driving. Stressful due to traffic but no outrageous expectations. Supervisors help when required and the company is very much safety conscious therefore take a hardline on speeding and other events.

Overall. I'd recommend the company as its quite relaxed compared to other companies out there.
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