Very busy call centre, great team players.
Sales & Service Advisor (Former Employee) – Leeds, ENG – 30 September 2015
A very busy call centre driven to provide excellent customer service by, listening to customers, identifying their needs then, providing a suitable product or solution. Ensuring all contact details are kept up to date. Providing accurate transaction details to customers, setting up payments, amending schedules, cancelling future payments. I learned a lot about banking rules and regulations. I had excellent team members although, it was quite difficult to locate a manager when required.