Financial Ombudsman Services
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Financial Ombudsman Services Careers and Employment

About us
When things go wrong between financial businesses and their customers, the Financial Ombudsman Service can help to sort it out. We were set up by Parliament to use our legal powers to resolve individual complaints between financial businesses and their customers.

We can look into problems involving most types of money matters - from payday loans
 – more... to pensions, pet insurance to PPI.

We’re looking for people with inquisitive minds that like getting to the bottom of what’s gone wrong and who can decide and explain what should happen to put things right. People with outstanding listening skills and a hunger for fairness. Pragmatic problem-solvers, who can apply a common-sense approach to reach reasonable resolutions.


Be part of a flexible, responsive and relevant organisation that looks after its people. We offer extensive benefits, including:


• 25 days holiday

• flexible working opportunities

• private medical care

• access to a free gym (at our London office)

• non-contributory pension

• life assurance

• clear career progression
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See Why Join Us