long and demanding day
work shift starts at 5am on a Monday, due to the fact i walk to work and this takes about 45 minutes, I am up at 3.30am to ensure I am there at the correct time or earlier. I am currently seconded in to the position of operations supervisor, so on a monday morning, i ensure collections for our drivers are printed using our focus system, that they are all able to deliver premium deliveries on time and ensuring they leave the depot with adaquate time. I deal with costings of any extra work drivers do, i.e same day runs to other depots. I answer phone calls and emails in a prompt and proffessional manor, and ensure our staff do this also. I deal with simple quries to a redelivery of a parcel to items being located at the wrong depot and making sure items are upgraded if there has been any problems.
enjoyable people to work with
early hours, being up at 3.30am for a 5 am start