Typical day can be busy and hectic or go at a snails pace, depending on the season
From one branch to another and depending on your colleagues and manager the job experience will also vary.
In my first year there the policies and procedures changed every month or so, meaning a new policy had to be learned and put into practice, and new management structures and systems changed the day to day priorities of the business.
Overall the take over by NM money has meant that the company now operates a wider portfolio of products, but for those on the front line face to face with customers it means the job is now so much more than just foreign exchange. We have to upsell, register, offer multiple products, carry out WU transfers, offer mortgage advice, remember all policies and procedures to audit standard and be attempting to make sure our stats are acceptable as it is the only opportunity for a bonus.
Interesting, never two days the same, great colleagues
more responsibility than you get paid for, and the company is moving to a place where sales advisors are not given the respect they deserve.