Sandwich Artist (Former Employee) – United Kingdom – 27 October 2018
To start off, the management is awful. I was given only 4 days of training. During my first shift, I wasn't trained at all. The week after; I was completely left to it. Had to run the whole kitchen myself and needed everything done before 21:00; I had started at 14:00. I had finally closed up at 23:00. Unfortunately you don't get paid for over time! Spoken down to & made to feel idiotic for not performing as advanced as they do or expected. I was asked to work independently on the upcoming Saturday to cover management.. (being one of the busiest days) & was then told that there would be no management to contact because they were both busy!
For someone who had no experience in working within a kitchen. I think I handled this situation well.
Supervisor/Team Leader (Former Employee) – Gloucestershire – 15 October 2018
Working for Euro Garage Starbucks you will get one free coffee a day and 30% off for food, but where the company lacks they will cut your working hours pretty much when ever they feel like it, some weeks you will have to work 7/9 days straight before even getting a day off or that's if you even get a day off...The hours at Starbucks are hit and miss some weeks you will have many hours but as soon as they hire new staff they will cut your hours.
Most staff normally the Baristas will call in sick pretty much most of the time so as a supervisor you would have to cover them without complaining otherwise your boss will cut your hours even more. Also as a supervisor if you become unwell hardly anyone will cover you, You will be made to come into work if you cannot find cover which was pretty much everytime I became unwell. So in my opinion is a disgusting rule made by euro garage considering you are working around other people and serving customers. Clearly euro garage do not care for their staff members.
It's hard work with very long stressful hours working bank holidays and weekends. Also bank holidays you will not get paid extra, I would only recommend this Job if your going for a supervisor role you actually enjoy working long shifts & you can deal with stress as well as dealing with nasty customers which you will get most of the time and bad management .
So if your heading into working Euro garage Starbucks Good luck...your going to need it.
free Drinks, 30% off food.
Always have to cover for people, Management, No extra pay on bank holidays
Petrol Station Attendant (Current Employee) – Shropshire – 15 October 2018
A typical day at work will include rude and sometimes abusive customers, feeling a lot of pressure and working with people who very often don't know what they are doing.
I have learned very few transferable skills, no courses have been offered in the year I have been there.
Management have no interest in their staff, only about numbers on spreadsheets. Area and Regional managers are sometimes not living on the same planet (have unrealistic expectations and out-of-touch views) and can be insulting (you are looked down upon)
The hardest part of the job is turning up and the most enjoyable part is going home, If you are looking for a job with some satisfaction then this is neither the job nor company for you
Manager (Current Employee) – North West/North Wales – 7 October 2018
Horrid place to work. Absolutely no support from area management and above. No staff, working 13 hour days in a busy Subway on my own, 3-4 days in a row. Ask for help and get sarcastic responses. The company should re invest into staffing levels and be asking why staff are leaving when left vulnerable lone working til late on at night.
Management are complete bullies. In my 4 months of working there, I was told I was "shi*t" and "rubbish" at my job multiple times. Shouted at and sworn at more times I care to remember. The management spoke to each other about staff members in a different language. Pay is shocking for the way you get treated. If someone is off sick they take it out on you and force you to work extra hours.
Do not work here!!
If the franchiser saw what was happening in this store they would shut it down.
Free bacon nap now and again
Poor management, bullying in the work place, long hours with out break
Petrol station sales assistant cashier (Former Employee) – Newcastle upon Tyne – 27 September 2018
If you like working like a dog for 9h with no breaks by all means work here. Terrible management little to no training your blaimed for everything stuff broke all the time after 3 months night shift I've had enough and I'm not scared of hard work worst job I've ever had.and now pumps saying people put petrol in car but nothing in there thanks down right robbing people they are if u have a drive of its took out of your wages boss takes hours of u when it suits them no cover when sick they don't care I've been payed wrong again this month £400 + short .no fringe water at all so you have to bring your own or buy from shop. Horrible place one of the staff had a heart attack from over worked.
Cashier/Sales Assistant (Current Employee) – north wales – 21 September 2018
having a no contactless payment in place makes customers rude towards us. also explained to a medical worker that tesco clubcards are not available to key fuels card users resulted in my being called a thief and liar. i just explained that i tell the truth ( am nearly a pensioner) was an awful experience. been threatened by this customer that he will get me the sack. honesty is definitely NOT the best policy.
being the only welsh speaker working here makes many of my welsh regulars feel good and they return
very expensive fuel prices and being asked to pressure sell
Customer (Former Employee) – Cockermouth, Cumbria – 14 September 2018
If you want to be abused by a manager then apply for Greggs. You will be bullied... picked on... made to feel rubbish about yourself. If you want to have no life at all apply. 13 hour shifts when she feels like putting you on. Changing your shifts mid way through. Don't do it!
Sandwich Artist (Current Employee) – Jarrow – 31 August 2018
Management are aloud to bully staff and nothing gets done! They can drop your hours in the flick of a light. Management expect work to be your life. Never get a full week end off. Can only get 1 day off a week some times Only get paid till the end of your shift even if you stay half an hour later to clean up, if it's not clean because you leave on time you get pulled in for a meeting. Manager tells staff who they can and carnt talk to. Doing management jobs and don't get a thanks
Nothing at all if you get bullied
HR aloud managers to bully staff and blackmaile them
Site Manager (Former Employee) – Wales – 28 August 2018
Always on call 24/7 knowning I have assistant manager who wouldn’t help out . No bonus no staff discount . Pass the audits still no bonus . Area manager and region manager don’t tell the truth . Nothing was never good . If family members go very ill . You been made out your shop floor should come first . No break times . No help . No a great place to work . Rather be in prison . No respect given .
Subway Supervisor (Current Employee) – Bradford – 25 August 2018
I was brought to EuroGarages as a supervisor and all the staff I have worked with contributed to a good and strong team. Things get tough at busy lunch times but with good team work we always catch up and fulfil the daily duties we are supposed to.
There's so much more to this job than making sandwiches.
Supervisor (Current Employee) – Rhyl, Denbighshire – 13 August 2018
I’ve been with this EG now for a year. I love working for this company the staff are great, most of the managers are friendly a lot of people will be there to help you out if you need something. I’ve read a lot of reviews on here giving the company a bad name but from what I’ve experienced most of the staff are there to work hard and they all seem very genuine. At times we can be understaffed but we usually just knuckle down and get on with it! Wouldn’t completely cross off EG from your job search there are some good opportunities to be made that you might miss!
30% staff discount (at all sites) and free drink on shift
Cashier/Sales Assistant (Former Employee) – south wales – 7 August 2018
absolute joke of a company to work for, managers are inexperienced, area managers are just as bad. No breaks if you are ill and cannot go into work you are expected to find your own cover or you have to do the shift.
Manager (Former Employee) – Midlands – 18 July 2018
EuroGarages are always looking for staff because they don’t treat the staff they have correctly. You always feel pressured and you can never do enough. Everyone is overworked and pushed to their limits. They always say things are going to change and they never do. There is never enough people allowed on shift due to crazy tight budgets. You rarely get your break. Many people in stores are on the sick due to stress from the job. Wouldn’t recommend this company to anyone. It’s a very ‘clicky’ company to work for and if you are not in the ‘click’ you will be bullied out.
Bakery Assistant (Current Employee) – Tyne and wear – 17 July 2018
First few months were fine, shifts were good then after a while customers got ridiculously rude and mean, had to go on sick for a few weeks and didn’t get paid, even with a sick note from my doctor. Contract was reduced in half with no warning, other members of staff are lazy and don’t like to work. Treated like complete idiots by 90% of the customers. Shifts are ok, only around 4 hours, pay is nothing special just basic minimum wage.