Epic Games Employee Reviews

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Awesome
Beta Tester (Current Employee) –  Fort Wayne, IN22 July 2018
This company is awesome and not only the creators of the #1 game sense 2017 Fortnite that have awesome customer support and awesome people working behind the scenes to bring you awesome content. My job as a beta tester is to test the new updates before there release to the public
Pros
Have fun, Work from home
Cons
No cons
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Fortnite is pretty neat
Developer (Current Employee) –  cary, north carolina17 July 2018
I like nortfite it is very fun and i get to leak all of the updates and skins and everything like that the second i hear about it. Also i get unlimited v bucks
Pros
Free v bucks
Cons
none
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User research sessions testing different games
Game Tester (Former Employee) –  Raleigh, NC15 June 2018
It was pretty simple actually, you come in wait in the lobby talk to the director and go from there. After that you get sent back downstairs into the lobby give a short summary of what happened and then leave.
Pros
free lunch, amazing pay, friendly people
Cons
long painful wait times
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Yes
Nothing (Current Employee) –  NJ23 May 2018
My experiences working for this current line of work has been exemplary in all aspects you could think of. The pay is good, the workplace is undramatic and fun to be in and the higher ups don't discourage you with their experience but instead help.
Pros
Everything
Cons
No
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Epic is fun but there are a lot of demanding hours
QA TESTER (Former Employee) –  Cary, NC13 March 2018
Things would change very quickly. Sometimes we had no direction. often there would be a lot of overtime and on occasion it would be asked if there was not enough people singed up. The People were great and it was a lot of fun working with the leading game in the world.
Pros
free lunches/snacks
Cons
short break
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good job
Customer Support (Current Employee) –  Apex, NC6 March 2018
I have a good time working with people at Epic games and I would tell people that is a good place to work.i feel like the company will always be a great place to work.
Pros
food
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Buen lugar para trabajar.
Administrador (Former Employee) –  Ciudad de México, D. F.26 February 2018
Aprendí todo sobre administración y manejo de personal ahí. Excelente vision.
Pros
Sueldo, incentivos y ayudas.
Cons
Jornada larga en temporada alta.
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A foot in the door, and very educational
Dev-Support/ Playtest Coordinator (Former Employee) –  Cary, NC22 February 2018
I learned a lot in this job and advanced very quickly! Unfortunately, the path for advancement although spoken highly of, wasn't really a thing, at least for contract-to-hire positions.
Pros
Snacks!
Cons
contract work
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Kind of a mess, management is extremely stingy on advancements/promotions
QA Tester (Contract) (Former Employee) –  Cary, NC15 January 2018
As a contracted QA tester, this job was fun and relaxed overall, but beneath the surface it's a complete mess.

A typical day occurs at different locations depending on which project you are assigned to. Your QA lead will give each team lead a task, which they will break down for their respective groups.

For the most part, other co-workers were cool and laid-back, but many were very hard to work with. Getting people to help with an assignment is like pulling teeth, so the majority of tasks given are completed solo. People will ask you for help relentlessly, but refuse to return the favor, and the majority of them always think they know more than you. Oh, and don't expect the stuff you leave in the office fridge to remain undisturbed.

QA leads are very impulsive, and make on-the-spot decisions that make no sense. One minute you are working on an important task, the next minute you're getting pulled off to work on something else, even though other people are doing nothing. Don't expect to even see them often, as they frequently leave in the middle of the day for reasons they neglect to mention, leaving an unknowledgeable tester in charge.

Communication is also a huge issue. Chatting between QA, team leads, and developers occurs using both Slack and Google Hangouts, but parties never reliably read their new messages. It takes anywhere between 5 to 30 minutes to receive a response on average. This is frustrating due to needing help/answers right away.

There have been many cases of contractors moving into full-time positions at Epic, though the only way to get this
  more... to happen is to meet important people and brown-nose as often as possible. Performing actual, physical work does not attest to how good of an employee you are. At all. The majority of full-time QA testers spend their days slacking off on the internet or taking extended lunch breaks when they are needed most, so if you are hired, look forward to that.

TL;DR: Epic QA tester role not the best for someone looking to advance for working hard. Management is a mangled network of miscommunication. Majority of other co-workers are stubborn and dead weight.
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Pros
People generally fun to work with, free breakroom snacks/drinks, manageable work/life balance
Cons
Hard work goes largely unnoticed, team leads sometimes make strange impulsive decisions, majority of employees lack common workplace ettiquette
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Avoid at all costs
Playtest Lead (Former Employee) –  Cary, NC10 July 2017
Pro:
Unreal Engine; they make the engine that almost all game developers use for 3d gaming due to its ease of access

Cons:
Trash pay; you'll be jerked around regularly, while the executive elite roll up to work in their multi-million dollar cars
Terrible culture; you either drink the Kool-Aid, or you'll be let go (dissent is highly discouraged)
A history of "has beens"; all the actual talent left after Gears of War was sold, and all that remains now are the people no one else wanted
Terrible treatment of contractors; never worked anywhere that treated their contractors like second-class citizens before Epic
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Great entry level opportunity
QA Analyst (Current Employee) –  Raleigh, NC21 June 2017
A typical day at work would include preparing and reviewing test cases, participating in SCRUM and AGILE meetings, and automating existing test cases.
Pros
Free snacks, T-shirts, chances to learn from some of the best programmers in the industry
Cons
Work/Life balance very difficult, Low pay
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Corporate but Free
Producer (Current Employee) –  Cary, NC9 June 2017
Very nice benefits, but creative direction is lacking. Typically there are many people to please and many stakeholders with few contributions but many criticisms. People are wonderful, though the environment can be stressful.
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Fun workplace
Quality Assurance Tester (Former Employee) –  Cary, NC25 February 2017
Good company to work for. Enjoyed being at Epic. Some people notice how hard you work. I learned to go above and beyond in all that I do. The most enjoyable part of my job is waking up everyday and going to work.
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Company that is not built to advance
Player Support Specialist (Current Employee) –  Cary, NC10 September 2016
While the company wants to project a fun work environment, the truth quickly becomes evident. The higher ups are afraid to divulge pertinent information for fear of making their jobs obsolete.

Company is not committed to teaching or training employees to advance in the company or better themselves.
Pros
occasional free lunch, free promotional items
Cons
deep rooted jealousy of people towards others who advance, outward lying to keep employees from knowing the whole story
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Un sueño hecho realidad
Gerente Comercial (Current Employee) –  Bilbao, PV23 November 2015
Epic Games Bilbao, es un proyecto común entre un amigo y yo. Es nuestra empresa y nuestro sueño. Y poco a poco nos vamos haciendo un hueco en el mundillo. Nuestra ilusión y alegría son contagiosas y la meta está cada vez más cerca.
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Watch your back
QA (Former Employee) –  Cary, NC28 July 2015
Epic seems to be a great company to work for- from the outside - but once inside the pearly gates they wreak havoc. Nonexistent goals but you will be held to them. It seems they are not sure what they want - and expectations change quickly. Everyone is very nice and cordial to your face but they are so scared for their jobs they are not open to working together for the good of the company. The management are older guys that want to think they still have it but they don't. They are more worried about obtaining the newest iPhone than they are how the employees actually feel about their work.
Pros
Free kitchen, good benefits
Cons
work always comes first before family, petty drama, fear of management
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Wonderful environment to learn and grow in gaming industry
Software Quality Analyst (Current Employee) –  Raleigh, NC4 June 2015
A typical day in the office has me reviewing the current project my team is working on looking for game play issues. If issues are found then submitting a report on this bug to the correct developer and communicating with that developer. This will include precise details, pictures/videos, and correctly identifying the person best suited to fix the issue. After that reviewing fixed issues to check that they were completed and no longer occurring. There are also meetings to attend, other projects or departments to help with and creating documents. Emails must be maintained at all times so important information is not missed. The management team is wonderful as they do care about their employees and can be seen often around the office. My co-workers are wonderful people that mostly support one another as we have to work in teams (also solo just as quickly) very often. The hardest part of the job is the fact that it is contract and full time is very hard to come by with the company The most enjoyable part of the job is working on a video game project or engine and then seeing the enjoyment others have with it.
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Best company to work for
Software Test Technician (Engine QA) (Current Employee) –  Cary, NC3 March 2015
You cannot beat the work environment at Epic Games. The culture is very relaxed and the perks are excellent. The compensation, however, was not great for contractors.
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worst company to work for
Desktop Support Technician (Former Employee) –  Cary, NC31 October 2014
they worked me 60 hours a week only paid 40
promised me a full time position then used me up and threw me away: managements is a fail and the it department is ran by three old guys and three kids with no experence at all very clicky
Pros
you get a inside look at game makeing
Cons
Users, and failed management, lies
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It must be a great place to work, if you're a hired employee
QA (Current Employee) –  Cary, NC25 October 2014
But if you're a contractor (which is most of support or QA), you're definitely second class. Free snacks are nice, sure, but the insultingly low pay to experience required, the open-ended contract that can go on for years with no path to permanency, the lack of established processes for many areas of the company (which leads to constant confusion and upheaval), all the internal moving around and team personnel horse-trading make it a high stress to low reward position.
Pros
Fellow employees are great, lots of fun people.
Cons
Low pay, no path to employment, constant change
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Overall rating

3.7
Based on 21 reviews
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Ratings by category

3.3Work/Life Balance
3.2Salary/Benefits
2.5Job Security/Advancement
2.9Management
3.5Culture