We're sorry to hear of your experience. We value your feedback and will use it to ensure staff happiness and excellent patient care at Stockton Lodge is as high as our other 46 sites across England and Wales. The above-average salary and generous benefits package provided to staff is something we pride ourselves on, and fill vacancies as quickly as possible to ensure safe staffing levels. As a former employee, we wish you well in your future career.
Thank you for your valued feedback. We are sorry to hear of your experience and have passed your comments to the site for changes to be implemented. Support should always be available from Ward Managers and Lead Nurses, and support systems are in place for all staff to access. We are constantly looking at how to improve the environment for our staff and are grateful for you highlighting your experience to us.
Thank you for your feedback. We are sorry to hear of your experience and that you did not take your breaks. Working in a women’s low secure service can be a challenging environment, however it can also be very rewarding to work with women in their recovery and moving towards independence. Support is always available from your Ward Manager/lead nurse and external support systems are in place for all staff. A new break system was introduced to ensure staff have sufficient time away from direct patient care areas, which has received positive feedback. Our ongoing recruitment programme ensures safe staffing levels and looks to recruit permanent staff to fill vacancies whenever possible.
Thank you for your review. Elysium takes feedback seriously and have looked into your comments. Changes are being implemented to ensure the experiences described are not present. We're dedicated to patient care and staff safety, and are sorry to here of your experience. Training opportunities are available for all HCAs to improve skills and provides a career development pathway, while our on-going recruitment programme minimises vacancies to ensure safe staffing levels.
Thank you for this feedback, its invaluable to help us identify improvements. Patient care and staff satisfaction are of the upmost importance to Elysium and we're sorry to hear of your experience. Your comments have been fed back to the sites in your area to ensure no one else has the same experience.
Thank you for your valued feedback. We're sorry to hear that your experience at Elysium was not as expected. An Afternoon Tea event was held on the 5th April 2018 celebrating one year in Elysium Healthcare, which was well attended by residents, their families and staff. The feedback from all was extremely positive, with the resounding message one of enthusiasm and looking forward to the next 12 months. There have been changes over the last 12 months which have helped make Badby Park a place that people want to work at. We're sorry this wasn't the case for you and wish you well in your future career.