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  • What is the work environment and culture like?
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75 questions

I have worked in call centre and as sales advisor in a store. Interview process is telephone interview, and for contact centre the next stage is going in and playing a role play scenario. In store its trying to sell a contract based on information provided. All in all an enjoyable experience and was made very condor table at both.

Answered 24 February 2019

I was proud of it until 2015 when BT bought EE tbats when it all changed.

Answered 4 February 2019

You have to be seen to be really friendly and 'brown nose' the management.

Answered 3 April 2019

Standard interview clothing.

Answered 18 December 2018

Agents can get 30% of a restricted number of lines and 75%off their own. Managers and upwards get free mobile account and Labtop

Answered 28 July 2018

Yes they do. If your checks don’t come back satisfactory then they contact you and tell you but won’t give you any more information which is wonderfully helpful...

Answered 13 May 2019

Paid monthly, overtime is paid in two week arrears and commission is paid the month after.

Answered 21 December 2018

Like one big party if your in sales

Answered 4 September 2018

The questions all relate to customer service, business acumen and what you would do in a series of give situations. For management positions role play and data analysis are also included.

Answered 19 December 2018
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