East of England Ambulance Service Trust Employee Reviews

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great job increasingly becoming bogged down with buracracy

Paramedic (Current Employee) – Norwich – 26 February 2016

we work 12hour shifts which often become longer with late finishes,
the job has changed over the years from mostly emergency work to more primary care function.

we are struggling with a top heavy management structure but most of us really look forward to dealing with the public, trying to do the job with a smile on our face.

the best part for me is when you see your efforts have made a real difference to a patient and their family and they have finally got the correct help they need.

Pros

helping people

Cons

long hours and managemennt

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i have no words...

Call Handler (Former Employee) – Norwich, Norfolk – 11 July 2018

i cant describe how awful this trust is! i was based in Norwich centre, the environment is full of arrogant and passively aggressive staff (team leaders are the biggest offenders)

rude,unwilling to help, if your face fits you'll be fine

one of the biggest problems here is complaints and concerns about staff aggressive and rude behaviour is ignored and brushed under the carpet

bullying culture seems dominate here,

best part of the job? helping people at a time of need

worst part? senior staff who enjoy bullying and humiliating others(im not joking here)

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hated it

Call Handler (Current Employee) – Somewhere – 24 June 2018

hated this place. Everyone is so rude. Is a relentless job of dealing with rude staff and rude callers which weren’t to bad half the time. There’s a reason they’re always recruiting.

Pros

Good pay + benefits

Cons

People, little support

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Worst trust I have ever worked for

Dispatcher (Current Employee) – Norwich, Norfolk – 20 June 2018

This trust acknowledges officially that is has a problem with bullying and harassment and it’s not wrong, senior staff are quick to blame and ignore any complaints against their “friends”

Please don’t work here it is truly the worst job I’ve ever had

Pros

Shift pattern

Cons

Bullying and harassment

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Avoid

Call Handler (Current Employee) – Bedford, Bedfordshire – 10 June 2018

Do not work at this trust in the eoc, there is a reason the are constantly recruiting

Rude and bully rich workplace avoid avoid avoid avoid avoid avoid

Pros

None

Cons

None

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Pleasant good solid employers

Customer Services Manager (Former Employee) – Great Yarmouth, Norfolk – 30 October 2017

Fair good people nice environment
Good conditions
Good prospects
Good support network
Professional and honest
Helpful
Listening and advice always available

Pros

Able to use initiative

Cons

Work every Saturday

Was this review helpful?Yes 5 No 2Report

Productive workplace

Call Centre Operator (Current Employee) – Bedford, Bedfordshire – 22 May 2017

No two days are ever the same, some things happen which you cannot plan for, but everyone always pull together to make it work. There is good teamwork between staff and the people are a joy to work with.
The hardest part of the job is the shift work, it is something which is very hard to get used to, especially at the beginning. The most enjoyable part of the job is being able to speak to members of the public and getting a feeling that you are making a difference to their lives, it is very rewarding.

Pros

Flexible working

Cons

Long hours

Was this review helpful?Yes 7 No 1Report

good

Emergency Call Handler (Current Employee) – Chelmsford – 10 January 2017

I work for the ambulance service as a call handler. It is a very challening and demanding job. Each day is a diferent day and each call is different. Everyone supports eachother in the room.

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great place to work

Community First Responder (Current Employee) – Wickford – 13 December 2016

I am a Community First Responder for the East of England Ambulance Service, this is on a voluntary basis, with friendly crews

Pros

long hours

Cons

voluntary, so not paid

Was this review helpful?Yes 4 No 4Report

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East of England Ambulance Service Trust Employee Reviews

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