East of England Ambulance Service Trust Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
i have no words...
Call Handler (Former Employee) –  Norwich, Norfolk11 July 2018
i cant describe how awful this trust is! i was based in Norwich centre, the environment is full of arrogant and passively aggressive staff (team leaders are the biggest offenders)

rude,unwilling to help, if your face fits you'll be fine

one of the biggest problems here is complaints and concerns about staff aggressive and rude behaviour is ignored and brushed under the carpet

bullying culture seems dominate here,

best part of the job? helping people at a time of need

worst part? senior staff who enjoy bullying and humiliating others(im not joking here)
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
hated it
Call Handler (Current Employee) –  Somewhere24 June 2018
hated this place. Everyone is so rude. Is a relentless job of dealing with rude staff and rude callers which weren’t to bad half the time. There’s a reason they’re always recruiting.
Pros
Good pay + benefits
Cons
People, little support
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst trust I have ever worked for
Dispatcher (Current Employee) –  Norwich, Norfolk20 June 2018
This trust acknowledges officially that is has a problem with bullying and harassment and it’s not wrong, senior staff are quick to blame and ignore any complaints against their “friends”

Please don’t work here it is truly the worst job I’ve ever had
Pros
Shift pattern
Cons
Bullying and harassment
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Avoid
Call Handler (Current Employee) –  Bedford, Bedfordshire10 June 2018
Do not work at this trust in the eoc, there is a reason the are constantly recruiting

Rude and bully rich workplace avoid avoid avoid avoid avoid avoid
Pros
None
Cons
None
Was this review helpful?Yes 5NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Pleasant good solid employers
Customer Services Manager (Former Employee) –  Great Yarmouth, Norfolk30 October 2017
Fair good people nice environment
Good conditions
Good prospects
Good support network
Professional and honest
Helpful
Listening and advice always available
Pros
Able to use initiative
Cons
Work every Saturday
Was this review helpful?Yes 5No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
Call Centre Operator (Current Employee) –  Bedford, Bedfordshire22 May 2017
No two days are ever the same, some things happen which you cannot plan for, but everyone always pull together to make it work. There is good teamwork between staff and the people are a joy to work with.
The hardest part of the job is the shift work, it is something which is very hard to get used to, especially at the beginning. The most enjoyable part of the job is being able to speak to members of the public and getting a feeling that you are making a difference to their lives, it is very rewarding.
Pros
Flexible working
Cons
Long hours
Was this review helpful?Yes 7No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Emergency Call Handler (Current Employee) –  Chelmsford10 January 2017
I work for the ambulance service as a call handler. It is a very challening and demanding job. Each day is a diferent day and each call is different. Everyone supports eachother in the room.
Was this review helpful?Yes 15No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great place to work
Community First Responder (Current Employee) –  Wickford13 December 2016
I am a Community First Responder for the East of England Ambulance Service, this is on a voluntary basis, with friendly crews
Pros
long hours
Cons
voluntary, so not paid
Was this review helpful?Yes 4No 4Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at East of England Ambulance Service Trust. Our community is ready to answer.

Ask a Question

Overall rating

2.7
Based on 9 reviews
52
42
30
21
14

Ratings by category

2.1Work/Life Balance
2.3Salary/Benefits
1.9Job Security/Advancement
2.3Management
2.3Culture

East of England Ambulance Service Trust Reviews by Location