PTS staff (Current Employee) – Bedfordshire – 21 December 2018
No management to speak of, rarely seen, no communication, support, guidance, motivation, left without help using substandard resources. Work colleagues are good and the role is rewarding, but it all collapses when feeling undervalued and not to mention waiting months for money to be paid. Expenses disappear, unsocial hours entitlement not paid. This is my experience, others may differ but I'm looking for a new job and will leave as soon as I find one.
Project Officer (Former Employee) – Regional – 24 January 2019
I can unreservedly recommend not working in EEAST IT. I have not found any other organisation where bullying, harassment, intimidation, micromanagement, emotional and verbal abuse are all part of the exclusive package. You get it all here. Don’t worry about training or self development either, you won’t get any. If you are a self starter who can manage work flexibly and have a can do attitude then this place can offer nothing for you, there is no flexibility, it is over-bureaucratic and attending pointless meetings and writing endless reports is far more important than doing any real work. It is not all bad though, the management will back each other up and close ranks quicker than you can say dignity at work. Be assured that any complaints will be thoroughly covered up and you will be down the job centre in no time. Another bonus is that this ethos does not just stop within IT, the culture is openly ignored all the way to exec level too. Don’t hesitate to not apply straight away!
Pros
NHS pay and benefits
Cons
No flexibility, abusive and controlling management, toxic culture including bullying, harassment and intimidation, no support, no training, no career progression, bureaucratic, absolutely no trust.
Patamedic (Former Employee) – Cambridgeshire – 26 September 2018
Too many managers looking after themselves and not the staff. Bullying and harassment are rife. Mistakes are covered up for those who's faces fit, for those that don't you've had it. Staff leaving in droves, always recruiting. Staff morale so low is shocking. Always off late, poor rotas that are only going to get worse, any training such as mandatory yearly training has to be done on own time. I regret ever setting foot in this workplace.
Pros
Regular pay
Cons
Long hours. No support from managers. No training support. Blame culture is rife.
I accepted a role as an emergency call handler, I thought id be helping people instead I was faced with harrasment and intimidation,the culture here is just unbelievable and bullying is rife
If your face fits you'll be fine, very much a 'cover up for your friends' environment
My advice don't work here the environment will have an impact on you and make you a negative person, back stabbing is a daily occurrance
i cant describe how awful this trust is! i was based in Norwich centre, the environment is full of arrogant and passively aggressive staff (team leaders are the biggest offenders)
rude,unwilling to help, if your face fits you'll be fine
one of the biggest problems here is complaints and concerns about staff aggressive and rude behaviour is ignored and brushed under the carpet
bullying culture seems dominate here,
best part of the job? helping people at a time of need
worst part? senior staff who enjoy bullying and humiliating others(im not joking here)
Duty Operations Manager (Former Employee) – East of England Ambulance Service – 21 July 2018
I have enjoyed my 30 years with the Ambulance Service . I have always found it a good company to work for. Generous sickness policy Good holidays I have no complaints
Interim Quality Improvement (Former Employee) – England – 2 January 2019
This is extremely annoying that you are making me complete this for every single job I have had. It is a lot more time consuming to an already long process of looking for a new job. Not impressed Indeed!
Call Handler (Current Employee) – Somewhere – 24 June 2018
hated this place. Everyone is so rude. Is a relentless job of dealing with rude staff and rude callers which weren’t to bad half the time. There’s a reason they’re always recruiting.
excellent job - poor management at executive level
Emergency Medical Technician (Former Employee) – Peterborough, Cambridgeshire – 4 September 2018
rewarding but extremely challenging. The target led environment does not allow clinicians to provide appropriate care and treatment to patients. Too many long shifts with extremely late finishes
please dont work here its awful!! honestly the team leaders who are supposed to support you are back stabbing and are plain bullys... youve been warned... awful employer
Dispatcher (Current Employee) – Norwich, Norfolk – 20 June 2018
This trust acknowledges officially that is has a problem with bullying and harassment and it’s not wrong, senior staff are quick to blame and ignore any complaints against their “friends”
Please don’t work here it is truly the worst job I’ve ever had
great job increasingly becoming bogged down with buracracy
Paramedic (Current Employee) – Norwich – 26 February 2016
we work 12hour shifts which often become longer with late finishes, the job has changed over the years from mostly emergency work to more primary care function.
we are struggling with a top heavy management structure but most of us really look forward to dealing with the public, trying to do the job with a smile on our face.
the best part for me is when you see your efforts have made a real difference to a patient and their family and they have finally got the correct help they need.
Call Centre Operator (Current Employee) – Bedford, Bedfordshire – 22 May 2017
No two days are ever the same, some things happen which you cannot plan for, but everyone always pull together to make it work. There is good teamwork between staff and the people are a joy to work with. The hardest part of the job is the shift work, it is something which is very hard to get used to, especially at the beginning. The most enjoyable part of the job is being able to speak to members of the public and getting a feeling that you are making a difference to their lives, it is very rewarding.
Customer Services Manager (Former Employee) – Great Yarmouth, Norfolk – 30 October 2017
Fair good people nice environment Good conditions Good prospects Good support network Professional and honest Helpful Listening and advice always available
I work for the ambulance service as a call handler. It is a very challening and demanding job. Each day is a diferent day and each call is different. Everyone supports eachother in the room.