Now run by a younger staff who seem completely clueless!
Customer Welcome Host (Former Employee) – Sheffield, South Yorkshire – 25 June 2018
I worked for this company at the start of their franchise and saw a fair few changes over the years. Unfortunately, many of them not for the better. On the plus side, the free travel is great and the front line staff are mostly good people and there's a real sense of family when you're working.
Be warned though, the company (especially HR) is now run by a much younger and seemingly inexperienced staff who generally seem quite clueless. A family member applied for a job, got to the final stages of the interview and assessment process and then heard nothing for close to a month. When they contacted HR to see what happened, the company had no knowledge of the situation and said they'd look into it. I mean how do you not know if you're hiring someone or not if you clearly have a paper trial of their application, interview and assessment process? It's all a bit shambolic to be honest.
Approach with caution.
Free travel, good front line colleagues
Early starts, late finishes, generally incompetent HR department