Very clicky working environment, similar to a school playground. Management either swallowed textbooks or the polar opposite and ganged up in groups to bad mouth employees.
My role began as a customer service role, but targets were consistently increased until sales became more important than offering a good service, and people began selling mis-selling ie: selling an unsuitably heavy, extortionately priced vacuum cleaner to an 102 year old with no legs, just to meet ever increasing targets.
Call centre staff were treated poorly compared to other Dyson employees. Example : Christmas bonuses for all staff except call centre, who worked longer hours, weekends, and bank holidays at no extra pay.
The breaks were short and canteen rammed, therefore making it virtually impossible to use, as entire break spent queuing.
Management very poor. Nobody willing to take ownership of problems, Managers very reluctant to take complaints calls. Highly embarrassing in cases, and finally...
The machines are no longer produced to the high standard I remember from the original machines. The style has become more important than the functionality of the machines. to the extent, where you can tell what machine a calling person has, by the renowned fault, and also know what problem they have as soon as you learn their machine.
The maintenance that Dyson vacuums require by their owners in order to work efficiently, turn the Dyson user into the vacuum cleaner!
Unless you already sold your soul, or want to sell it and kiss bottoms..
Don't work here!