Management do not care about the workers as long as the parcels are out the door, told you can go to them if any problems but nothing ever done. Wage is well below average for the work and hours. Management give no incentives to the staff, expect to use people then treat them like they are nothing again. If they put the wage up, paid the agencies on time, replaced management, and treated staff like human beings they would be half decent, But this will never happen.
Warehouse Operative (Current Employee) – Willenhall, West Midlands – 14 April 2018
While working at dx I have met people to have a laugh n joke with while working with them. Whenever I needed help when I first started working at DX I had the greatest team there work with me to help me through.
Courier (Former Employee) – Swindon Wiltshire – 11 March 2018
Started on the passport contract high volume of work with was impossible to do I have bet 17 years of multi drop courier experience behind me and use to a fast pace workload tr pay was basic so was the mileage pay i used my van others used cars route planing took time in the morning as my route was out in the sticks miles from anywhere the management where rude and very unprofessional gave no help only mocked you if you asked for help best advice is NO
I went in as a Shift Manager to try and make a difference and help move the business forward. From about 2 months in I could tell that I had made a big mistake. No structure at all, no management meetings, no drivers meetings and no Health and Safety meetings. In all of the time I was there I think I saw the Health and Safety Officer twice and there was never a fire test. No training was given in any department. Senior management only cared about short term, no long term plans were ever discussed. I was never allowed to fully take control and run my shift, which never allowed me to show what my capabilities are. People in supervisory and management positions because they know the right people.
Some of the people I got to work with. They have a great Transport Manager.
Frustrating, no structure, no training given, no long term plans.
absolutely a joke rubbish pay get treated like slaves all ways have to work on DX can’t handle the volume off work stuff gets brushed aside management a waste off space no overtime pay bully’s on night shift avoid like the plague
Driver (Former Employee) – Rotherham, South Yorkshire – 24 January 2018
Where do I begin? There’s idiotic boys who load the wagons shouting ‘ excuse me’ then looking the other way thinking their hilarious.. then there’s the miserable staff who sit it the hatch to brief with. Phoning you to pester you while you’re out on the road trying to do your job. They also get the face on with you if you don’t answer your phone even though your driving and it’s illegal to do so. Garbage job. Poor environment. Dull and miserable atmosphere. Never again.
Watching drivers have rage in a morning due to regular staff errors
Not the best pay, staff are miserable. Makes you want to kill yourself.
Warehouse Operative (Former Employee) – St. Neots Eynesbury – 19 January 2018
One of the worse places i have ever worked Night shift long hours rubbish pay poor conditions nobody seems happy Basically slave drivers for pennies I did one days work as a trial far too much heavy lifting and it is relentless My back was done in so i threw in the towel and never got payed for the shift as apparently im not on the payroll because i never took the job on fully Shame on this company really not got a good thing to say about it Wasted a night working there If your looking for a job here i wouldnt bother
Very busy day but structured, never a dull moment Management keep changing direction, do not stick with an idea long enough to see if it works Loads of different systems to update which could be quite repetitive, sometimes commission was held back due to debts that credit control had incurred years earlier Enjoyable part of job was working with fellow colleagues & achieving targets as commission was paid out on this
Delivery Driver Multi Drop (Former Employee) – Huntingdon, Cambridgeshire – 15 September 2017
Worked at this place for a few months, what an absolute joke. You will have to sort your own parcels, own route and scan all items before eventually getting them in your van. They will load you with around 100 drops per day, all over the place.12 hours days are regular here, due to poor organisation, late trunk deliveries etc Wages are very poor, need to use your own vehicle etc STAY CLEAR!
I loved working for DX group doing night shifts, my wages were on time I was treated with respect I got along with coworkers Sorry I had to terminate working for the company as I relocated from Reading to Plymouth
Customer Service Advisor (Current Employee) – Trafford, Greater Manchester – 29 June 2017
I handle calls and e-mails into customer services. I also have a number of accounts that i look after and run reports daily. I also deal with our ops team and drivers daily to enable me to resolve any issues the client may have.
Warehouse Operative (Former Employee) – Willenhall, West Midlands – 10 April 2017
Horrible place to work dirty, unorganised and every night they have an injury waiting to happen by someone not watching what they are doing when carrying a large parcel on their shower. The forklift driver couldn't drive and was a hazard, then the fumes coming from the track left you with a headache the next morning.
Health and Safety, Not very organised, Dirty and Badly maintained site