Driver delivery (Former Employee) – Willenhall, West Midlands/ – 12 August 2018
Unachievable goals, terrible atmosphere and staff morale very low, very little support from managers and if you question anything you are met with abuse and belittlement, defects on vehicles not done or take long time to do, don't expect any support if you have an accident or injury you will not get any and are lied to constantly, health and safety is when it suits them, I wouldn't recommend working for DX to my worst enemy, DO NOT DO IT
These were a great company to work for but over time that have expanded so much and now the workload is almost almost impossible daily. The self employed structure of the company see depo managers turn a tidy profit while pass very little extra money for bigger work loads to drivers.
Warehouse Operative (Former Employee) – Willenhall, West Midlands – 15 July 2018
Where do I start? This place has got to be the biggest joke of all time. Average about 2-3 accidents a night and a first aider that can't spell... No organisation, no people skills, most of the management speak in Turkish so it is like talking to a wall as you cannot understand them. Long hours for rubbish pay and rubbish breaks. You have to work 6 hours to be entitled to a break!!!! Pathetic. All you hear all night is COME ON, PICK IT UP GET IT GONE, COME ON, COME ON, COME ON.Yet whilst the muppets in the orange high Vis's stand there done jack all. You are practically a slave in there. No respect at all there you could be unconscious on the floor and still get shouted at to work quicker. They expect you to carry 6 meter lengths up to 50kg on your own. If an health and safety advisor walked into this place they would be shut down. Even the agency people who book you in on site are rude and walk round like they are 10 men with a stick up there rear end. Real world these people are not fit enough to class themselves as human beings.
Courier (Former Employee) – Edinburgh – 27 June 2018
Hard work but decent money but can do whatever. You have to plan your own route and that can be difficult. But overall you are well looked after and there is always someone on the end of a phone to help you with any problem which may arise well you are out doing your deliveries
Driver (Former Employee) – Llanelli, Carmarthenshire – 19 June 2018
Where do I start.....
All their parcels are frieght and you are expected too lift items upto 100kg on your own and dare you moan about it. The loaders are put under a lot of pressure to get the work done climbing up and down the lorry with anything from tractor tyres, rolls of carpet, washing machines down to heavy boxes which you dunno what is inside them (mostly around 30kg) Managers are a bunch of back stabbers and boy you moan about someone or something you are out the door before you can say 'jimping jack flash'
Sub Contractor driver (Former Employee) – Gretna and milnthorpe – 11 June 2018
I worked for dx with one of there sub contractors in the milnthorope and gretna depots great people to work for.id highly recommend working there as there a great bunch of guys always help if needed well routed days.always up for a laugh and banter
Management do not care about the workers as long as the parcels are out the door, told you can go to them if any problems but nothing ever done. Wage is well below average for the work and hours. Management give no incentives to the staff, expect to use people then treat them like they are nothing again. If they put the wage up, paid the agencies on time, replaced management, and treated staff like human beings they would be half decent, But this will never happen.
Warehouse Operative (Current Employee) – Willenhall, West Midlands – 14 April 2018
While working at dx I have met people to have a laugh n joke with while working with them. Whenever I needed help when I first started working at DX I had the greatest team there work with me to help me through.
Courier (Former Employee) – Swindon Wiltshire – 11 March 2018
Started on the passport contract high volume of work with was impossible to do I have bet 17 years of multi drop courier experience behind me and use to a fast pace workload tr pay was basic so was the mileage pay i used my van others used cars route planing took time in the morning as my route was out in the sticks miles from anywhere the management where rude and very unprofessional gave no help only mocked you if you asked for help best advice is NO
I went in as a Shift Manager to try and make a difference and help move the business forward. From about 2 months in I could tell that I had made a big mistake. No structure at all, no management meetings, no drivers meetings and no Health and Safety meetings. In all of the time I was there I think I saw the Health and Safety Officer twice and there was never a fire test. No training was given in any department. Senior management only cared about short term, no long term plans were ever discussed. I was never allowed to fully take control and run my shift, which never allowed me to show what my capabilities are. People in supervisory and management positions because they know the right people.
Some of the people I got to work with. They have a great Transport Manager.
Frustrating, no structure, no training given, no long term plans.
absolutely a joke rubbish pay get treated like slaves all ways have to work on DX can’t handle the volume off work stuff gets brushed aside management a waste off space no overtime pay bully’s on night shift avoid like the plague
Driver (Former Employee) – Rotherham, South Yorkshire – 24 January 2018
Where do I begin? There’s idiotic boys who load the wagons shouting ‘ excuse me’ then looking the other way thinking their hilarious.. then there’s the miserable staff who sit it the hatch to brief with. Phoning you to pester you while you’re out on the road trying to do your job. They also get the face on with you if you don’t answer your phone even though your driving and it’s illegal to do so. Garbage job. Poor environment. Dull and miserable atmosphere. Never again.
Watching drivers have rage in a morning due to regular staff errors
Not the best pay, staff are miserable. Makes you want to kill yourself.
Warehouse Operative (Former Employee) – St. Neots Eynesbury – 19 January 2018
One of the worse places i have ever worked Night shift long hours rubbish pay poor conditions nobody seems happy Basically slave drivers for pennies I did one days work as a trial far too much heavy lifting and it is relentless My back was done in so i threw in the towel and never got payed for the shift as apparently im not on the payroll because i never took the job on fully Shame on this company really not got a good thing to say about it Wasted a night working there If your looking for a job here i wouldnt bother