Dunelm
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Dunelm Employee Reviews

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United Kingdom757 reviews
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4.0
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Hard working but rewarding
It was a good workplace with people who ultimately were always there to help, I was based on the tills and so mainly dealt with customers purchasing in store and helping them on line and over the phone, verbal communication is key
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3.0
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impossible targets
the people i work with were nice however give them 110% they want 150% .The warehouse is the best place to work but the machine work is all about targets. if you don't hit the hourly target you are treated like scum by the team leader.
Pros
nice people to work with
Cons
targets are impossible
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1.0
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Poor
Managers are not very nice. But the customers can be lovely. I’ve covered shifts in the kitchen and it’s very fast paced the staff don’t get chance to come up for air
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4.0
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Busy with tasking also with deliveries I have learned a lot from dunelm
Dunelm is a good place to work management are there to help with anything you need help with very great work team we are all like family I have been with the company for 9 yrs and I’m now part of the furniture
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2.0
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People made the job (minus the management)
Poor management, awful hours (mainly 4 hour shifts) which changed frequently so unable to make plans ahead of the rota.
Spoke to the store manager about my hours and he did not care about my concerns and issues with the hours he was giving me so no change was going to come about, one of the main reasons I left.

Job role as a host hard to stick to when you are being called in all directions to help.

Overall would not recommend.
Pros
discount, although not much.
Cons
Too many short shifts spread over 5 days. Poor management. Basic pay.
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2.0
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Do not work there
I had the worst experience I started off on the curtain department and was made to know everything about curtains from day one I didn’t get trained in cutting the fabric and was made to convert imperial to metric measurements, hours got changed all the time only giving 24 hours notice to change shifts were 4 hours a shift either late morning or in the evening hours weren’t given fairly I always ended up working in the evening, I had to leave due to my anxiety that the job made worse , targets were impossible to hit each week and if they weren’t met then you’d have a meeting telling you to try harder , your private life wasn’t private and the managers told everyone , you got put onto jobs that weren’t your job title and we’re expected to know what you were doing straight away , I couldn’t deal with it any longer and spoke to head office to leave as the main manager was never there
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5.0
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Dunelm
I loved working here, management, team members all got a long and all though there was plenty to do. I never felt stressed to get it done. left for a job at aldi with regret as I hated it there and left soon after
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5.0
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nice to work
i love worked for dunelm be there for 5 years
i work on rugs, deilverys, lighting, put out stock and sometimes i worked on tills helping out like it
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1.0
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Awful
Awful company to work for, was finding myself doing over 70 hours a week and only being payed for 35 of these.

I was dismissed as I left a pallet Infront of a fire exit even tho a manager crashed the forklift and got a written warning hardly fair? they have 1 rule for 1 person and another rule for another perosn.

The area 2 manager was rude and had no manners at all towards staff or customers would walk around the store wearing Dunelm uniform taking personal calls.
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2.0
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Hard Work and demanding
Started off really well when it was a family business, then grew fast and became not a nice place to work - they cut the managers contracts instead of a pay rise, but the workload still the same
Pros
30% in coffee shop
Cons
Long Hours, Poor Work life balance
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4.0
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too much work to be done by one person or team
over all ok.Teams get stressfull not very planned organised in terms of sprits and timelines.Not ideal for IT staff still growing not mature enough to accomodate inhouse lager business critical project.
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3.0
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No future advancements
Was great to start the job was ok the management we're good and then they switched now it's stressful. Bullying happens alot and they arnt supportive.
Pros
Secure job
Cons
Poor pay, bad management, unsupervised
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4.0
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So far so good
I started a few weeks ago at Dunelm. All the staff so far have been friendly and helpful. Reasonable hours. Clean tidy working environment. Bosses all seem approachable and welcoming. No complaints
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2.0
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It's not worth your sanity.
As some have said here there isn't a work life balance. Management can be bullies, some team leaders can be abusive at times. there isn't progression unless your a favorite. if you have mental health they quite simply do not care. Also given too many tasks and unrealistic deadlines to the point of breaking.
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5.0
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Excellent place to work
As part of the delivery team, it is my job to replenish all the store with daily stock. I learned how to do click and collect, and also Hosting(On line customer sales)
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4.0
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Dunelm
Great job to work for very well organised company good holiday and well looked after the only massive down side to this if you don’t want to sit at a computer you have no chance of earning a good wage
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2.0
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Ok if you like chasing up your wages
No work life balance. Constantly having to remind them of outside work responsibilities when rota is issued. Every pay day have to chase up wages as the store never report your hours correctly. And when you do get what's missing it's still short. All most like any way to skim the cream of the top of your wages they will.
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4.0
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Good company
Although a fast paced job working in a team the department was always well stocked and hazard free. Management were understanding. We always met our deadlines when sales were on.
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2.0
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Bad
Manager at dunelm dunstable is terrible and will find any excuse to get rid of you if you rival him. He also targets the female staff too. Staff are lovely bunch though.
Pros
Freindly staff and good discount
Cons
Bad manager
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4.0
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I did work experience
I only did work experience but I’ve now been offered a temporary contract with them

I loved the work experience I did, everyone there was amazing and I would recommend
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3.0
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Okay
Also swapping and changing the way they work but it’s a paid job at end of day the environment it not nice to work with to many employers l
Favouritism
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