Questions and Answers about Dunelm

Here's what people have said about working and interviewing at Dunelm.

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The best questions are directly relevant to Dunelm.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

39 questions

Constantly changing rotas last minute & cutting peoples hours down without notice. They expect dedication from staff but hardly pay overtime

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Applied via indeed got a email invited to a make a home assessment starting with group interview only 4 turned up lasted 3 hours max so we didn’t end up doing a group interview. all four got split on the shop floor so furniture/ home ware/ coffee shop/ tills/ warehouse. Later had one to one interview and then I worked at the warehouse didn’t do coffee shop as I don’t want to work there. Asked several questions like hobbies and interests. Lots about customer service questions! Like how you handled situations. Times when you motivated someone or someone felt motivated by you. Worked as a team? When you got good customer service I said dunelm ofc she laughed too😂 and so many about the role really canr remember a lot she said quite a lot of questions I didn’t feel nervous I felt confident as it was a one to one I think I would’ve felt scared I’m a group one but everyone is different. I’ was myself and I was happy I was found it comfortable and process to be easy she asked me how many hours I wanna work. And how much if her paid and about flexibility also said I’ll get told by a week time

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Start off by researching about your role and what is important! Dress smart. If you’re at a group interview show that you are listening smile and nod as often. Ask questions but do not interrupt do not bring your phone out classed as rude. Be yourself and show and tell them the skills you have and the experience you have done before always show that the customers are a priority!!

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4 weekly overtime is paid at single rate with more work put in staff causing stress but no extra reward although company see it as upskilling you

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Don't do it there is far many more retail company's out there who are far much more established

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Over 25s get £8.10 ph once 6 month probation is finished.

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If a company doesn’t reaspond to you, then give them a call and you’ll find out sooner don’t be frightened

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6 days per week and 2 Sunday’s a month

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Mix of computer based learning and on the job training. Multiskilling available across the store

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Minimum age is 16. Doesn't matter about previous experience as you'll be trained. As long as you are friendly and approachable that is a great start.

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