My typical day involves checking for answerphone messages, dealing with incoming internal post and sorting items into date order that have to be booked in, dealing with requests for letters and information to be sent out to the public, dealing with telephone calls from staff and the general public. I input information to various systems, interrogate those systems for information and share that information with colleagues when necessary.
I have learned how to use Microsoft Outlook for e-mail and managing tasks, about Manual Handling, Fire Safety and other in-house training opportunities. I would say management and supervisors and supportive of all staff particularly when dealing with sickness absence. My co-workers are also very supportive and helpful when dealing with day-to-day tasks and help with any new tasks we face. The most enjoyable part of the job is serving the public and fellow staff and give information they require.
Wages, environment, colleagues, aspects of work
Long way from home, certain hours, aspects of work