Dixons Carphone Employee Review

View all Dixons Carphone reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Targets targets targets
Sales Advisor (Former Employee) –  Sussex24 October 2018
All about the kpi, mainly home broadband in fact that is all they care about . If you don't hit your target it's disciplinary time and if you don't get people to sign up to marketing its the same. The management do not want to hear that people are in contract its get your target or get out. At times it feels that's all they care about. The needs of the customer are right at the end of the queue behind how much money you can screw out of them. If you pride yourself on good customer service then this is not the job for you. If you care about the customer it is not for you. They might talk talk the talk about caring (staff or customer) but that is defiantly not the case. Think carefully before you apply
Was this review helpful?Yes 6NoReport

Other Dixons Carphone Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
bad place to work
Business Advisor (Former Employee) –  Galashiels18 October 2019
great banter but horrible expectations to sell goods
actively encouraged to lie to customers to get them to buy careplans
managers take all the credit for your hardwork
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Gloomy overworked low levels of staff n pay
Sales Assistant (Former Employee) –  Blackpool16 October 2019
Bad work vibe, manager is awful with no people skills and likes to brown nose with certain workers and ignore there bad ways and laziness so many staff leaving due to her bad attitude
Pros
None really
Cons
Bad bad managers
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Dixons Carphone. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 1,423 reviews
5349
4376
3294
2142
1262

Ratings by category

3.1Work/Life Balance
3.2Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.1Culture