Dixons Carphone Employee Review

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Horrible place to work
Outbound Sales Advisor (Former Employee) –  Loughborough, Leicestershire8 November 2017
Data is bad the customer's are called from 5 diff departments by carphone target's increase or are made impossible ie not enough call to convert management is very poor no concerns for staff
Lots of people leaving including higher management
Their share price has gone from 450 to 170 within the last year
They are always looking to recruit and have a very high staff turnover
Cons
Long hours not much wages if you miss bonus
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Perfect for part time and day-to-day customer care
Customer Consultant (Former Employee) –  London20 October 2019
All the customer consultants are amazing people, dealing on a daily basis with customers developed me into a definitely more attentive person. Perfect for part-time
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Official response from Dixons Carphone
21 October 2019

Thanks for your review and we're glad to hear you enjoyed your time working with us.

Dixons Carphone Careers Team

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bad place to work
Business Advisor (Former Employee) –  Galashiels18 October 2019
great banter but horrible expectations to sell goods
actively encouraged to lie to customers to get them to buy careplans
managers take all the credit for your hardwork
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Official response from Dixons Carphone
21 October 2019

We're concerned to hear your about experience as that doesn’t sound right at all. Please do get in touch so we can look into this.

Many thanks
Dixons Carphone Careers Team

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Overall rating

3.3
Based on 1,425 reviews
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3.1Work/Life Balance
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