Dixons Carphone Employee Reviews in London

Found 151 reviews matching the search See all 1,426 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Featured review
Dixons Carphone selected this as a representative review
Plenty of progression Routes. If you want them
Customer Consultant (Current Employee) –  Clacton-on-Sea, Essex6 September 2019
Excellent place to work, 30 min lunch, you get to meet plenty of customers which can be a excellent experience or a nightmare depending on how you conduct yourself.

i'd say you really get a chance to show your personality in the job. and if you're willing to apply yourseld then progression is usually just an application away.

mangement are supportive in most stores and are willing to help you with personal goals and the higher management are approachable.

even the CEO team are there to listen to feedback at various confrences so your voice is heard if thats what you want.
Pros
progression is achievable
Was this review helpful?YesNo 4Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was a nice and fun place
Senior UI Developer (Former Employee) –  London, Greater London21 October 2019
- working with professionals
- higher management are open minded
- multiple technologies and projects
- working with sometimes highly optimistic deadlines
- it is a nice place to be working
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Perfect for part time and day-to-day customer care
Customer Consultant (Former Employee) –  London20 October 2019
All the customer consultants are amazing people, dealing on a daily basis with customers developed me into a definitely more attentive person. Perfect for part-time
Was this review helpful?YesNoReport
Official response from Dixons Carphone
21 October 2019

Thanks for your review and we're glad to hear you enjoyed your time working with us.

Dixons Carphone Careers Team

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
CPW Review
Systems Analyst - Oracle (Former Employee) –  North Acton, London3 October 2019
Fun vibrant place to work and a good culture and work ethic. Opportunities to progress and evolve with the business. Hard working people and felt more appreciated and more like a human being
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
retail is always tiring
Sales Assistant (Current Employee) –  London South East, Greater London2 October 2019
it can be tiring when having to work long hours and deal with difficult customers, however, I appreciate the discount. you always need to consider your target when selling products to ensure that the store meets its target.
Was this review helpful?YesNoReport
Official response from Dixons Carphone
3 October 2019

Thanks for taking the time out to leave us a review.

We are pleased you enjoy the perks such as colleague discount and have had the training to be able to provide great service and contribute to store targets.

We understand retail can be longer hours especially when your on your feet all day! But we hope working alongside your team and the benefits make it worth while.

Dixons Carphone Careers Team

5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive environment
Sales Executive / Sales Manager (Current Employee) –  London22 September 2019
A typical day at work is to sale products, delivering high costumer service. Friendly and helpful management, that treats every worker with respect. The hardest part is to mentain good results of all targets.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Data Manager (Current Employee) –  London18 September 2019
Excellent place to work.
Great management
Lots of little perks and benefits
Good staff discount
Nice environment to collaborate and share ideas
on-site parking
Was this review helpful?YesNo 2Report
Official response from Dixons Carphone
20 September 2019

Thanks for leaving us a review and we're pleased to hear you're enjoying working for the company in our head office.

Dixons Carphone Careers Team

4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Collegiate atmosphere
Product Manager - Energy (Former Employee) –  London25 July 2019
A very large 'campus' makes for a social atmosphere with cross departmental help a regular ask and provided. Whilst a large business suffers from waste it tries to mitigate.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Exciting and vibrant
IT Cyber Security Programme Manager (Current Employee) –  London, Greater London10 July 2019
Exciting and vibrant, challenging and encouraging, good work-life balance.
Was this review helpful?YesNo 7Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
decent place
Customer Consultant (Former Employee) –  London, Greater London8 July 2019
enjoyable when dealing with customers, pay not great at all
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I loved it except the free beer.
Correspondence Advisor (Former Employee) –  London21 June 2019
Great place to work, lots of free food and drink, staff car parking, great training. Everyone pitched in and no one took the job too seriously except the customers who were quite calm sometimes.
Pros
Free alcohol and staff car park.
Cons
Should be free alcohol everyday, and more cakes.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor company
Customer Consultant (Current Employee) –  London, Greater London7 June 2019
Company care more about customers than staff. Manager turnover is ridiculous. Commission structure is shocking . I’ve known managers and colleagues to steal and lie and rip off customers and still be in the company no matter how many times it’s reported , and even promoted at some points ! It’s a mans company to work for, so be careful if you’re a young female as all the men stick together and are very biased ! Nothing ever gets done in terms of fixing things or fixing things takes a ridiculous amount of time as there’s never any budget because the company are cheap skates
Pros
Good discount on contracts
Cons
Terrible management
Was this review helpful?Yes 18No 1Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Cold and corporate
Group Accessories Buying Manager (Former Employee) –  London19 May 2019
Not many nice things I can say about Carphone warehouse. Very cold and corporate environment set in an even more cold and corporate location. Large scale work force with focus on bully-boy tactics and resource mining, not retail/sales and collaborative success.
Was this review helpful?Yes 4NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Enjoyment
Technician & Sales Assistant (Current Employee) –  South East London, Greater London10 May 2019
A typical day at work would always be occupied to do something, there is not a day where you have nothing to do, where there are areas where you can expand on your skills and knowledge of the company. The enjoyable part of the job is that its like working with a big family everyones works close together and theres always communications with in the workplace
Pros
Flexible
Cons
Long hours during holidays
Was this review helpful?YesNo 3Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not a great place to work
Sales Consultant (Former Employee) –  London, Greater London22 March 2019
Would not suggest working for this company. The make the job sound appealing by all the commission you will earn on sales but you don’t even see the commission until 3 months later, and they are very unfair. Could sell a £50 a month contact and be giving 50p. The targets set are unrealistic and you feel incredibly pressured to reach them. Management is only bothered about hitting targets. Working as a woman is also very hard in this coming.
Was this review helpful?Yes 8No 2Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
result driven
Superstore General Manager (Former Employee) –  London29 December 2018
good security but KPI Culture above people> however every year it was improving and getting better.
the ethos of not succeeding and being moved on does keep you dynamic but at a cost to work/life balance.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing place to work
Head of Global Purchasing and Supplier Management (Former Employee) –  London27 December 2018
Good work culture
Customer Focus
Ability to make and drive a change
Excellent management team
Knowledgeable colleagues
Be a the forefront of technology
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
na
Team Leader (Former Employee) –  London, Greater London10 December 2018
Fist ever retail job. Learnt to deal with customers and gather experience. Leadership and sales experience was daily typical work. Hardest part of job was to work towards unrealistic targets however I managed to overcome them and prove my ability to work in any type of environment.
Was this review helpful?Yes 1No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stuck with archaic setup, needs more agility
Digital development manager (Former Employee) –  London, Greater London30 November 2018
Lots of silos within company but is filled with passionate people who love customers and know the telco domain.
Seems like new CEO is taking steps in right direction but will take a year or 2 to get there.
Pros
Passionate people
Cons
IT needs a major shakeup
Was this review helpful?YesNo 2Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work you to the bone - lack of development opportunites or desire from Seniors
Senior Commercial Manager (Former Employee) –  London19 November 2018
Summed up when at the New Financial Kick off the head of division said "there is no budget for training & development" - just shows that the business is not in a good place and does not value its employees.
Pros
Decent Salary - but attractive bonus (40%) never paid out whilst i was there
Cons
Very long hours for little recognition.
Was this review helpful?Yes 6NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun work place
E-Sales Consultant (Former Employee) –  London16 October 2018
no clear vision
extremely high turnover at all levels
poor internal communication when people leave
poor / non existent management
huge silos and poor cross departmental collaboration
extremely sales driven company
no clear career progression path or self development plans
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Dixons Carphone. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 1,426 reviews
5351
4377
3294
2142
1262

Ratings by category

3.1Work/Life Balance
3.2Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.1Culture