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Dixons Carphone Employee Reviews in Ashford

Ratings by category
3.1Work-Life Balance
3.2Pay & Benefits
3.0Job Security & Advancement
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5.0
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Featured review
Dixons Carphone selected this as a representative review
Plenty of progression Routes. If you want them
Customer Consultant (Current Employee) –  Clacton-on-Sea, Essex6 September 2019
Excellent place to work, 30 min lunch, you get to meet plenty of customers which can be a excellent experience or a nightmare depending on how you conduct yourself.

i'd say you really get a chance to show your personality in the job. and if you're willing to apply yourseld then progression is usually just an application away.

mangement are supportive in most stores and are willing to help you with personal goals and the higher management are approachable.

even the CEO team are there to listen to feedback at various confrences so your voice is heard if thats what you want.
Pros
progression is achievable
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5.0
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very fun place to work
Assistant Manager (Former Employee) –  Ashford19 November 2017
very fun place to work meeting new people every day that would be customers ofcourse very friendly environment, feels like you are at home because of the atmosphere
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1.0
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Ok if you like forcing customers to buy unnecessary stuff and dont want the option to progress.
Sales Assistant (Former Employee) –  Ashford, Kent20 July 2017
Fine place to work if you enjoy forcing customers to buy stuff they don't need. Also if you want to have a job where your not trained properly this is the job for you! Management don't support you in progressing through the company or support you at all. If you fail at meeting your targets expect to be stuck on a warning for it and eventually they will show you the door. Also no matter how long your shift is (as long as it's over 6 hours) you only get a 30 minute lunch break even if you work a 10 hour shift.
Pros
10% discount
Cons
Poor management, too much stress for the wages you get paid, short lunch breaks, lack of opportunity to progress
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1.0
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Awful Company
Sales Advisor (Former Employee) –  Ashford, Kent15 February 2017
Company expected three days consecutive training to take place in Birmingham away from my young family, after phoning the company and explaining due to anxiety I could not go without a family member they told me that was fine. After gaining another phone call to book the tickets I was then told they would not allow another person to go with me. They expect you to be fully flexible at all times to take shifts at an instant. They care more about sales targets and getting a 9 or 10 customer service rating than looking after customers. They focus all their energy on selling broadband and extras even if someone comes in just wanting a phone.
Cons
target driven, little care about colleagues, no care for those with diaabilities.
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4.0
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Good Overall
General Manager (Current Employee) –  Ashford23 April 2016
Good atmosphere, fun place to work most of the time.
Good reward and recognition.
Get on well with the teams, get to know people very easily
Pros
Fun environment
Cons
Lack of weekends off to go watch or play football
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Overall rating

3.3
Based on 1,487 reviews
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Ratings by category

3.1Work/Life Balance
3.2Salary/Benefits
3.0Job Security/Advancement
2.9Management
3.1Culture