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Dixons Carphone
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Dixons Carphone Employee Reviews

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United Kingdom1,493 reviews
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Featured review
Dixons Carphone selected this as a representative review
5.0
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Plenty of progression Routes. If you want them
Excellent place to work, 30 min lunch, you get to meet plenty of customers which can be a excellent experience or a nightmare depending on how you conduct yourself.

i'd say you really get a chance to show your personality in the job. and if you're willing to apply yourseld then progression is usually just an application away.


mangement are supportive in most stores and are willing to help you with personal goals and the higher management are approachable.


even the CEO team are there to listen to feedback at various confrences so your voice is heard if thats what you want.
Pros
progression is achievable
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Official response from Dixons Carphone
9 September 2019
That’s great to hear, we are really pleased you feel that way.

Best of luck with your continued career here at Dixons Carphone


Many thanks

Dixons Carphone Careers Team
4.0
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Fast Paced, Very competative
Fun place to work, with an amazing team who look out for one another. However, very competitive with sales targets etc so can be stressful. A typical day involves, checking store standards making sure the store is clean and accessories well-stocked, selling mobile phone contracts, running credit checks, selling broadband.
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5.0
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Really enjoyed working
I really enjoyed working and learning new skills when working every day in the store. You learn how to work as part of a team and build learn how to achieve sales objectives.
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4.0
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Great Experience
Working in a phone shop has to be one of the best ways to build customer skills aswell as teaching you how to talk and become independent. Also collaborating with the team in order to hit targets used to be a lot of fun as well as challenging
Pros
Improved communication skills
Cons
Could have had more perks
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1.0
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Was ok
No security , hardly any chance to progress . Over load work and unfair pay . No life balance . Very stressful .
I won’t recommend this company for secure future .
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3.0
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Ad hoc advancement, clueless HQ
Management to slow to implement change. HQ clueless about what was happening on the ground. Implemented systems that effectively worked against productivity, i.e pinpoint. I.t systems that made the job ten times harder than it needed to be, i.e PIE and lousy connectivity. Culture and staff at the pointy end absolute top notch. Made some great friends who I will miss dearly.
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4.0
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productive and fun
was with Carphone Warehouse for nearly 18yrs loved the people and the job. Learnt valuable customer service skills made some great friends and trained with the best in mobile communications. If it wasn't for store closures would still be there now.
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5.0
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Great progressive, Fast paced business and supportive company
Very fast paced company which not only ace as an independent retailer for mobiles but also create a brilliant path for its employees to grow within the business.
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5.0
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Fun workPlace
Team atmosphere, working together as one team, very fast paced and high demands.

Start every morning with a team brief which could involve suppliers and breakfast . Brief would include expectations of the day and how to engage with customers and updates on new products.
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5.0
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awesome people to work with it
Overall good place to work. Just to Long hours.
People are friendly, overtime available if you want.

Ive learned how to fix laptops, tv, tablets and mobile phones

Working with people and solving cmr problem through phone
Pros
good work home balance
Cons
long hours
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5.0
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Work up the ladder
Progressing through the company is all down to your own work ethic and attitude. If you put the effort in and display the right behaviours, you can progress!
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5.0
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Fun but also challenging
Typical day at work involved selling contracts, home broadband, phones etc. The hardest part of the job was to meet all the targets on the daily, weekly and monthly basis especially during quiet periods when there was a low number of customers.
Pros
Benefits such as being able to win vouchers etc.
Cons
Working on a Sunday
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2.0
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simple and easy
nice easy place to work, had a good time working there. learnt a lot about the FCA and how insurance policies work. developed a lot of technical skill suring my tiem there.
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2.0
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Decent job, just dealing with colleagues can be stressful
Decent job, pays the bills.

Low salary compared to other Payroll jobs

Down sides are having to deal with colleagues who show no respect.

No information is provided to ourselves.
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4.0
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Fastpaced and enjoyable.
Different every day learning new products and providing great levels of customer experience aross sales of hardware accessories and home braodband products and unsurance.
Pros
Employee benefits
Cons
Long hours
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5.0
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Productive, challenging
Everyday was different and made fun with your co-workers. Hitting targets and the joys of experiancing new challeneges with each new customer is one of the best things about working here.
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4.0
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fun and fast paced
The highlight of working within Dixon Carphone for me is the people. It rarely feels like work and I honestly look forward to every shift. The career progression is fantastic up to a point but due to the nature of my role I very quickly felt like I had reached my limits within the company, and there was no structured pathway for progression beyond my level (Branch Manager) And whilst the technology we sell is always changing, the daily duties can become very monotonous and for me lack any sort of challenge. Overall though a highly recommended company.
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4.0
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fun environment, great team
Very sales-focused.
Inclusive and fun culture.

Regional management are great.

Hard work, but rewarding for those who meet performance targets. Bonus structure is generous.
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2.0
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Hard to progress
You have to be really patient if you want to progress in this company. Using prehistoric computer systems really is a major hindrance on a daily basis.
All in all, good enough pay but the environment is in dire need of modernisation.
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3.0
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Carphone Warehouse
Fun company to work for carphone warehouse is a part of dixons and currys PC world group and most stores are now SIS stores and not standalone stores.
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5.0
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Fun workplace
Learned fantastic skills great place to work, met some fantastic people. great place to develop your skill set and climb up the ladder. good pay and fun environment
Pros
great management
Cons
stress at times
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Overall rating
3.3
Based on 1,627 reviews
5
389
4
435
3
338
2
164
1
301
Ratings by category
3.1
Work/Life Balance
3.2
Salary/Benefits
3.0
Job Security/Advancement
2.9
Management
3.1
Culture