Questions and Answers about Dixons Carphone

Here's what people have said about working and interviewing at Dixons Carphone.

View all 83 questions about Dixons Carphone

How does someone get hired at Dixons Carphone? What are the steps along the way?


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11 answers

You turn up to the interview


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Your sales skills will be tested, do you know the features of the latest smart phones and how to build value on these features against lower priced models? Can you explain the benefit of your customer buying the insurance package - research these subjects before you go in and you will have a head start of the competition.

Answered - Sales Advisor (Former Employee) - Belfast

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Able to speak to people.

Answered - Sales Consultant & Apple Ambassador (Former Employee) - London

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After applying online, I received an email to complete a general questionnaire on what I would do in certain situations. Then I received a phone call from the store's manager, this was a very simple phone interview with very easy questions to answer (mostly asking what I thought the company does). Then I got invited to an actual interview in the store with the branch manager where I had to complete a role-play section trying to sell my phone to the manager. After this I received feedback on the role-play and took part in the interview side where I was asked general questions about what I'm doing now, where do I see myself in a year's time and where would I want to be if I followed a career path in Carphone. After completing the interview and role-play I was told there and then whether or not I got the job.

Answered - Team Knowhow In-Store Expert (Current Employee) - Reading

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In order to succeed at a position for carphone warehouse, the person most have previous sales roles that are similar to the position as it was a sales consultant role, so the person most have a strong communication skills, always remain positive and have good product knowledge in order to assist the customer.

Answered - Customer Consultant (Former Employee) - sheffield

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Through agency or their own website

Answered - Warehouse Operative (Current Employee) - Newark-on-Trent, Nottinghamshire

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All recruitment is done via the companies careers section online. Some competency based question when applying. once successful the recruitment team arrange a interview with the store manager. If successful the store manager lets the recruitment department arrange 3 days training in birmingham

Answered - General Manager (Current Employee) - Manchester, Greater Manchester

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Good cv then interview

Answered - Goods In Clerk (Former Employee) - Belvedere

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Don't do it its a trap

Answered - Sales Advisor (Current Employee) - Essex

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It took 3 months​ for me to get the job. You do an online questionnaire on the website when you apply, then if you are successful at that you'll get a phone call from the store for an interview. the Dixon's Carphone website has loads of advice on how to prepare for an interview.

Answered - Sales Colleague (Former Employee) - Cumbria

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