Benefits are good, management... not so much
Cast Member (Former Employee) – Meadowhall, South Yorkshire – 14 March 2019
They offer low hour part time contracts which are difficult to change, but they'll change it for you without notice. Most managers are rude and don't care for staff, but some can be lovely.
During my time at Disney I lost count of how many members of staff left for these reasons, with the manager making quite a few members of staff cry on shift. Weekends, school holidays, and national holidays are extremely busy and customers are some of the rudest I've experienced in my working life.
Management push sales A LOT, to unrealistic expectations and punish individuals if they are below these expectations but will rarely praise those who do well either.
Lastly, the company push and support to do things to embrace and develop 'Team Spirit' but the manager at Meadowhall would rather the staff members not even be friendly to one another, as she seems to believe that is better for selling products and making money. I'm not trying to be harsh but more so make it aware to any potential applicants that working at the Disney Store is not a dream-come-true situation as you may think.
Depending on your position (ie. stockroom, fill, guest service, selling or tills), a typical day for most staff is on tills for the duration of your shift, and guest serving when it's quiet. If you're on a closing or opening shift then you will also clean the store, sweeping, change bins, and standardise stock.
Benefits, discount, staff members are usually nice
Management, pay is only just above minimum wage, low hours