We are known disney characters welcoming our disney guests !
Customer Service Advisor (Former Employee) – Watford, Hertfordshire – 7 January 2018
My seasonal job at Disney Store online (Sitel UK Watford) as Guest Services Centre (inbound calls) has given me more experience in working for an international well known brand in communication skills, team work and working under pressure, and developed my skills in navigation using specialist online software IT programs, complying brand copy-write policies and data protection and instilled a professional work ethic.
I am familiar with call centre software packages:
Nice ROD –telephone;Citrix - Mozart; Emea - imail; Oracle - RightNow; Kronos - Time stamp, World- Pay, Nice Ilex- Diary Schedule, Metapack - Deliveries, Internet; Share-point.