There's bad, and then there's Diamond
Driver (Former Employee) – Atherton, Greater Manchester – 24 December 2018
If Indeed would allow less than one star for ratings, that's what I'd be giving.
In all my years as a driver, I have never worked for such an incompetent company. The allocators couldn't care less about their drivers and will regularly stitch you up just so they can cover the rota's because their mismanagement has led to massive driver shortages.
The buses, oh yes, the buses! The fleet should have been in a scrapyard ten years ago, how on earth the DVSA allows these vehicles on a public road is a mystery. Badly maintained, breakdowns EVERY day, I kid you not. If you ring the office to complain about the demisters not working, it's YOUR fault because you were stupid enough not to know you need to bring a cloth to work.
The shift's are very long because they haven't got the driver's to cover the rota's, yet still they take on new routes despite being understaffed.
If you ring the office to say you need a replacement bus, on the off chance someone actually bother's to ANSWER the phone, you will be told there are no spare buses to give you and you will have to make do.
So in short, this company is the most clueless, uncaring excuse for a transport operator there has ever been, and if you have a shred of self respect, STAY AWAY.