I am currently on a temporary placement via Temp Solutions, Devon County Council's own in-house temp agency, to provide support for a specific project that is required by Central Government to be completed by 31st March 2018. Since I commenced within this team in September 2017, I have had to adapt to, and learn, different processes, but have risen to the challenge and enjoyed it.
MY TYPICAL DAY: I liaise with schools and agencies, update and maintain spreadsheets using the ONE system. I check and issue Education Health and Care plans. As part of the team, we work on a rota basis which includes the efficient running of the mailbox and dealing with numerous SKYPE calls with a variety of individuals. These can be with parents, schools, managers and outside agencies. I ensure that all communications are dealt with in a confidential and sensitive manner.
SKILLS LEARNED: I have been able to learn new software packages and hone in my existing skills.
MANAGEMENT: The managers I currently work under have been very supportive and instrumental in progress considering the pressures on them and constant turnaround of temporary staff
WORKPLACE CULTURE: It is a good place to work, the people are hard working and conscientious. There are many personalities that you can work alongside, but overall teamwork prevails.
HARDEST PART OF THE JOB: In this particular role, I have access to specific details of young people's health conditions and it is sometimes hard to read their plights, whilst ensuring that I am getting the Health Care Plans out to support them in theirmore... education.
MOST ENJOYABLE PART OF THE JOB: Knowing that the Health Care Plans that I am involved in will make a difference in young people's lives.less