Administrative Office DWP
Administrative Officer (Former Employee) – Glasgow and Kilmarnock – 28 April 2018
The position of AO within DWP can, depending on what part of the department you work in be very challenging, very tedious, very stressful, in fact can be a number of different things.
Child Support for example can be very challenging, when you have two sides - a non-resident parent and a parent with care. Frequently, these two can be involved in bitter dispute with each other and anything you do to help one side is nearly always to the detriment of the other. You must remember to base your decisions on what gets the best outcome for the children involved.
DWP employment, is one where you need to be able to adapt to almost daily change in legislation and/or guidance, as well as having more than a basic grasp on IT.
The DWP is very supportive of it's employees in times of illness and/or crisis and this has been shown to me on several occasions.
Support in times of illness/crisis
Constant changes to legislation and working practices.